HR Advisor - Payroll

Tokyo, Japan

Job Family Group:

Human Resources Jobs

Worker Type:

Regular

Posting Start Date:

October 2, 2025

Business Unit:

Human Resources

Experience Level:

Experienced Professionals

Job Description:

Primary Purpose:

This role is an exciting opportunity for you to utilize your payroll administrative experience, stakeholder engagement and end to end process thinking capabilities, while developing a wider understanding of policy and process delivery, driven by legislative requirements impacting pay delivery and compliance.

Since Japan HR Team is lean, you are also expected to work together as team and engage as supporting role for wider range of HR activities including recruitment and organizational development.

• You will be closely collaborating with focal in Policy & Benefit Advisor, ERIR Advisor, HR Advisor, HR Operations, Finance, Payroll Accounting, Pensions, Share Plans, and Employment Tax.
• Due to Franchise Recruiting Country Model, Japan has no recruitment focal and activity is spread across local HR Team members without engagement of Sourcing hub.

Principal Accountabilities:

Monthly/Annual Process

• Coordinate with external payroll vendors and internal stakeholders to ensure data accuracy and timely payroll processing.
• Complete reconciliation of source payroll data and prepare files for payroll processing.
• Troubleshoots payroll processing errors, identifies issues and recommends solutions to improve overall service delivery.
• Focal point for local attendance system and data process
• Prepare and submit statutory reports (e.g., income tax, social insurance, labor insurance, annual tax report)
• Reconcile payroll data with accounting and finance systems.
• Focal point for DC related process; registration, changes and monthly payments.
• Liaise with HR in Country, Employees, and Business Line Managers, Finance Operation team as required in order to resolve process and payroll issues.
• Reconcile and allocate the details for HR invoice.
• Focal point for document control of local payroll, tax, remuneration and benefits.
• Liaise with expat team to process and report expat local tax payment.

General/Others

• Ensure compliance with Japanese labor laws, tax, and social insurance regulations.
• Ensure high quality data management and effective documentation.
• Support audits and internal controls related to payroll processes.
• Contribute to best practice sharing within the team, striving for continual improvement in service delivery, and participating in improvement initiatives for payroll, process & systems, data management & utilization.
• Drive knowledge management through ensuring job aids, manuals, and process documentation are of high quality and updated as required.   
• Support team member in the preparation of statutory reports by collecting, validating, and analyzing relevant HR and payroll data to ensure compliance with regulatory requirements.
• Contribute to organizational development initiatives by collaborating with HR team members especially in area leveraging data-driven insights and analytical tools to inform decision-making.
• Prepare employment certificate for employees upon requests.
• Partners with line managers in executing local external recruitment and internal OR search.
• Support campus recruitment activities with supervision of HR Manager
• Reports to Country HR Manager, an individual contributor
• FTE Scope: 200 employees for Shell in Japan
• Strong understanding of Japanese labor laws, tax regulations, and social insurance systems.
• Experience in HR systems and processes particularly payroll.
• Deep knowledge of Payroll legislation & reporting rules
• Prepare employment certificate for employees upon requests.
• Partners with line managers in executing local external recruitment and internal OR search.
• Support campus recruitment activities with supervision of HR Manager
• Reports to Country HR Manager, an individual contributor
• FTE Scope: 200 employees for Shell in Japan
• Strong understanding of Japanese labor laws, tax regulations, and social insurance systems.
• Experience in HR systems and processes particularly payroll.
• Deep knowledge of Payroll legislation & reporting rules

Dimensions:

Requirements:

• Hr Administrative/Operational Experience

• Analytical and problem-solving skills
• Detail oriented & used to work under tight deadlines with significant amount of output required.

• Stakeholder Management Skills.

• Demonstrates strong sense for HR Service Excellence and a strong team player.
• Ability to ensure confidentiality and protection of employee data based on Data Privacy legislations.
• Ability to independently work on complex process and payroll cases with minimal supervision

• Strong It Skills

• Requirement for Japanese. Good command of the English language (verbal and written communication)

Behaviours

• Precise

• Integrity

• Employee Centric and Service Excellence mindset
• Ownership - end to end accountability for resolution.

• Value Teamwork

Knowledge

• Payroll regulations, tax, social insurance

• Payroll Accounting

• Knowledge of local policies, and the associated processes
• Working knowledge of different IT-systems (e.g. Workday, SAP)

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Disclaimer:

Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.