Senior Business Analyst - Fieldglass

Key Responsibilities:

• Serve as liaison between the business community, accounts payable, suppliers and IT in order to provide functional and technical support for the Fieldglass application
• Support Global Sourcing transformation and Fieldglass adoption initiatives/programs, including Change Management, Sourcing and Procurement initiatives
• Provide day to day support of the Fieldglass application for business users and suppliers
• Produce metrics and monitor KPIs for Fieldglass and related business processes
• Support Fieldglass Implementations which would require writing requirements, performing demos, Project Management, working with IT to develop technical solutions and implementation
• Recommend process improvements and implement changes
• Assist with Fieldglass roadmap and planning efforts
• Supervise and mentor Quality Assurance and Release teams

• Propose Process Improvements

• Provide project management and proactive initiative management

Qualifications:

• Must be able to speak to the technology around the Fieldglass tool and have an understanding of Sourcing and Procurement process
• Strong analytical and problem solving skills
• Demonstrated ability to work independently and in teams to deliver results
• Excellent communication, writing, facilitation, collaboration and interpersonal skills.
• Ability to interact and communicate with cross-functional teams across multiple disciplines.
• Develop reporting to track the progress of the initiatives
• Excellent experience with MS Office products.
• Strong customer services skills
• ITIL and PMP certification
• Ability to lead Quality Assurance testing efforts
• Must be able to function in a fast-paced environment with minimal supervision.
• Experience managing technical teams
• Ability to manage multiple medium to high complexity projects simultaneously
• Successful track record of leading / participating in implementation of Fieldglass rollouts (Minimum full 1 life cycle)
• For positions based in New Jersey, the base salary range is $112,000 - 126,000. For positions based in New York City, the base salary range is $118,000 - $131,000. In addition, the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

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At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

CS - Corporate ServicesAIG Employee Services, Inc.