Workers Compensation Claims Representative | Hybrid - Long Beach or Rancho Cucamonga, CA

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Workers Compensation Claims Representative | Hybrid - Long Beach or Rancho Cucamonga, CA

Are you looking for an opportunity to join a global industry leader where you can bring your big ideas to help solve problems for some of the world’s best brands?  

• Apply your knowledge and experience to adjudicate complex customer claims in the context of an energetic culture. 
• Deliver innovative customer-facing solutions to clients who represent virtually every industry and comprise some of the world’s most respected organizations. 
• Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. 
• Leverage Sedgwick’s broad, global network of experts to both learn from and to share your insights. 
• Take advantage of a variety of professional development opportunities that help you perform your best work and grow your career. 
• Enjoy flexibility and autonomy in your daily work, your location, and your career path. 
• Access diverse and comprehensive benefits to take care of your mental, physical, financial and professional needs. 

ARE YOU AN IDEAL CANDIDATE? We are looking for driven individuals that embody our caring counts model and core values that include empathy, accountability, collaboration, growth, and inclusion.

• OFFICE LOCATIONS
• Long Beach or Rancho Cucamonga, CA (2 days in-office, 3 days remotely)
• Other hybrid office locations as noted in posting.

PRIMARY PURPOSE OF THE ROLE: Process low-level workers' compensation claims to determine benefits, ensure ongoing adjudication per standards, and identify subrogation opportunities to negotiate settlements under general supervision.

Essential Responsiblities May Include

• Processes low-level workers' compensation claims, determining compensability and benefits for long-term indemnity cases.
• Develops and executes action plans, including return-to-work efforts, and approves claim payments.
• Monitors reserve accuracy and ensures timely filing with state agencies.
• Administers subrogation and negotiates settlements.
• Communicates claim actions with claimants and clients.
• Ensures proper documentation and accurate claims coding.
• May handle lifetime or defined-period medical claims, including filings and treatment decisions.
• Maintains professional client relationships.
• Supports organizational quality programs.
• Performs other duties as assigned and travels as required.

Qualifications

Education & Licensing: 2 years of claims management experience or equivalent combination of education and experience required.

• High School Diploma or GED required. Bachelor's degree from an accredited college or university preferred. 
• Professional certification as applicable to line of business preferred.

Licensing / Jurisdiction Knowledge: California workers’ compensation claims handling experience required | SIP preferred

Taking Care Of You

• Flexible work schedule. 
• Referral incentive program. 
• Career development and promotional growth opportunities. 
• A diverse and comprehensive benefits offering including medical, dental vision, 401K on day one.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of specific location. For the jurisdiction noted in this job posting only, the range of starting pay for this role is $25.00-$30.00/yr. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Diego Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, the California Fair Chance Act, and all other applicable laws.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If You'Re Excited About This Role But Your Experience Doesn'T Align Perfectly With Every Qualification In The Job Description, Consider Applying For It Anyway! Sedgwick Is Building A Diverse, Equitable, And Inclusive Workplace And Recognizes That Each Person Possesses A Unique Combination Of Skills, Knowledge, And Experience. You May Be Just The Right Candidate For This Or Other Roles.