Marketing & Recruitment Specialist

Position Summary:

Date application must be received for priority consideration by: October 16, 2025
Anticipated Appointment Begin Date: November 1, 2025
Closing Date or if blank, Open Until Filled:
Job Family Group: Support Staff
Support Staff Classification Title: Public Information Representative 1
Division/Department: Academic Affairs/College of Arts & Humanities
Compensation Range (commensurate with experience): Salary Range 21, Step 1 - 3, $22.83 - $24.99/hourly or $3,958 - $4,332 monthly @ 1.0 FTE
FLSA Status: Non-Exempt
Appointment Basis: 12-month
Time Type: Full-time
Benefits Eligible: Yes
Renewable/Non-renewable/Grants/Limited Duration/Temporary: Renewable
This position must possess and maintain a current, valid Driver License: Yes
This position is designated as a critical, security-sensitive or safety-sensitive position; therefore, the incumbent must successfully complete a Criminal Background Check: Yes
Lead Work/Supervisory Responsibilities: Yes
Work Location Type: On-campus
Work Hours: M-F (8:00a – 5:00p) Hours are subject to change with notice.
Worker Status: Must be able to legally work in the United States without visa sponsorship

Special Instructions To Applicant:

• Each applicant is required to provide (as attachments to the online application) the following supplemental documents: (1) a letter providing some detail of the applicant’s qualifications and interest in the position; and (2) current resume/CV. - PLEASE NOTE - during the application process, you will be prompted to attach these documents in the area titled "Resume." Please either combine ALL documents into ONE attachment, OR upload each item separately in this section. Failure to upload ALL of the required documents may disqualify application from consideration.
• For inquiries and additional information, please contact Human Resource Services via email at hrs@sou.edu or by phone at (541)552-8553.
• To view SOU’s very generous benefits and pension programs available to eligible positions, please visit https://inside.sou.edu/assets/hrs/Benefits/Benefit_Flyer/2024_Prospective_Candidate_Benefit_Overview_012024.pdf
• Our benefits package is an important complement to the offered salary and our Total Compensation Calculator, https://inside.sou.edu/hrs/comp-calc.html, demonstrates our value and commitment to our employees.

Position Description:

The Marketing & Recruitment Specialist for the College of Arts & Humanities leads marketing and recruitment initiatives for the College and its affiliated programs. These include academic departments and auxiliary units such as the Oregon Center for the Arts and the Digital Media Center.

This position also supports the client services offered by the Digital Media Center in media production and graphic design by managing projects, supervising student staff, and maintaining positive client relations. Additional responsibilities include coordinating special events and providing general administrative support.

The Marketing & Recruitment Specialist reports to the Director of the Digital Media Center.

Minimum Requirements

• Three years experience in gathering information, writing/producing materials, presenting information to the public and public relations. One year of this experience must have included responsibility for press releases and interaction with the news media.
• A Bachelor's degree in journalism, communication or closely related field may substitute for up to two years of the general experience.

Preferred Requirements

• Three years of experience in marketing, public relations, advertising, media production, or graphic design.
• Excellent written, verbal, and visual communication skills, including graphic or multimedia communication.
• Experience in customer service or client relations.
• Experience supervising others.

Essential Functions

Duties - The following examples are typical work activities that are meant to illustrate the general range of work functions and are not meant to be all-inclusive or restrictive:

(60%) Marketing & Recruitment

• Collaborate with the CAH Web & Marketing Committee and relevant chairs and directors to develop and manage detailed marketing and recruitment plans for the College and its programs.
• Work with chairs, directors, and clients to set marketing goals, identify and track key performance indicators (KPIs), and consult on departmental marketing budgets.
• Obtain budget approvals from chairs, directors, or clients for marketing expenses.
• Create and maintain archives of marketing and recruitment materials.
• Promote student and faculty productions, exhibitions, performances, presentations, festivals, and classes.
• Support alumni tracking and engagement efforts, and collect alumni stories for communications.
• Write and distribute press releases, manage social media content, place advertisements, and design and distribute flyers, posters, and mailers.
• Update web content and coordinate email campaigns and newsletters.
• Represent the College at internal and external meetings and events.
• Liaise with local media outlets and community calendars to coordinate press coverage and interviews.
• Ensure marketing practices align with SOU branding guidelines and ADA compliance.

(10%) Student Staff Oversight

• Assist with recruiting, hiring, onboarding, and training of student staff for marketing and recruitment work.
• Supervise and evaluate student employee performance.
• Schedule student work shifts.
• Collaborate with faculty to mentor student staff on creative projects.
• Provide feedback and oversee revisions of client deliverables.

(10%) Client Relations

• Respond to inquiries from campus and community clients seeking DMC services.
• Generate project price quotes based on client needs.
• Schedule and lead initial client meetings.
• Present drafts and gather client feedback throughout the project lifecycle.

(10%) Event Coordination

• Plan and support special events, including reserving spaces, ordering catering, and coordinating logistics.
• Assist department chairs with event budgeting, scheduling, and task tracking
• Create and distribute event invitations and manage RSVPs.
• Track attendance and engagement for events.

(10%) General Administrative Support

• Respond to phone, email, and in-person inquiries.
• Administer contracts and invoices with clients, vendors, and contractors.
• Support the dean and directors with special projects as needed.

Skills, Knowledge, and Abilities

• Excellent communication skills; demonstrated ability to effectively communicate information in a clear and understandable manner, both verbally and in writing.
• Demonstrated customer service experience requiring a very high level of diplomacy and professionalism to effectively handle a broad range of sensitive interpersonal situations.
• Demonstrated ability to interpret and consistently apply a wide variety of complex policies and procedures where specific guidelines may not always exist.
• Expressed ability to work with frequent changes in policies and procedures, under pressure of deadlines in a fast-paced environment.
• Demonstrated ability to proactively assess work operations and anticipate potential problems; ability to develop and implement strategies for preventing/resolving problems.
• Great ability to effectively perform work of a highly sensitive and confidential nature that requires access to information. Must be able to exercise sound judgment and discretion, tact, and diplomacy.
• Takes initiative in independently planning, organizing, and performing work assignments within broadly defined parameters
• Demonstrated ability to work with a high level of productivity and accuracy/attention to detail.
• Excellent organizational and time management skills with the demonstrated ability to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines.
• Excellent computer skills and proficiency with a variety of computer applications including word processing, spreadsheets, databases, online systems, social media platforms, Internet as well as online calendaring and email.
• Demonstrated ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds.
• Willingness to and work effectively in a heavily bureaucratic environment which requires regular interaction with a number of levels within the organization and multiple outside agencies.
• Working knowledge or ability to quickly learn, university infrastructure, policies, and procedures.
• Demonstrated ability to provide training and direction to student assistants.
• Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

Physical Demand

• Normal office activities such as sitting/standing at a desk, using a computer, answering phones, and communicating in person both in writing and via phone with others.
• Must be able to move or transport 50lbs.

Special Conditions

• Must be willing to travel and attend training programs off-site for occasional professional development.
• Must be able to work additional hours and adjust working hours to meet special jobs. May be called back periodically to perform work as needed on an emergency basis.
• Must be able to successfully pass a pre-employment background check.
• This position classification has been defined as non-exempt and is subject to the overtime provisions of the Fair Labor Standards Act (FLSA).
• The person holding this position is considered a mandatory reporter under the Oregon Revised Statutes and is required to comply with the requirements set forth by the Oregon Department of Human Services.

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SOU is an equal access AA/EOE committed to achieving a diverse and inclusive workforce

In compliance with the Americans with Disabilities Act (ADA), Southern Oregon University will provide, if requested, reasonable accommodation to applicants in need of accommodation in order to provide access to the application, interviewing, and selection process. You are not required to note the presence of a disability on this application. If, however, you require a reasonable accommodation in the application and/or interview process due to disability, requests must be made in a timely manner to Human Resources.

Diversity Statement:
Southern Oregon University is a welcoming community committed to inclusive excellence and the celebration of diversity. Without diversity, our educational process is diminished. Working together in support of our commitment to diversity, we strengthen and enrich our role as learners, educators, and members of a tightly connected global community. We encourage those who share in our commitment to diversity, to join our community and we expect all our employees to demonstrate an ability and desire to create an inclusive campus community.

SOU Land Acknowledgement
We want to take this moment to acknowledge that Southern Oregon University is located within the ancestral homelands of the Shasta, Takelma, and Latgawa peoples who lived here since time immemorial. These Tribes were displaced during rapid Euro-American colonization, the Gold Rush, and armed conflict between 1851 and 1856. In the 1850s, the discovery of gold and settlement brought thousands of Euro-Americans to their lands, leading to warfare, epidemics, starvation, and villages being burned. In 1853 the first of several treaties were signed, confederating these Tribes and others together – who would then be referred to as the Rogue River Tribe. These treaties ceded most of their homelands to the United States, and in return, they were guaranteed a permanent homeland reserved for them. At the end of the Rogue River Wars in 1856, these Tribes and many other Tribes from western Oregon were removed to the Siletz Reservation and the Grand Ronde Reservation. Today, the Confederated Tribes of Grand Ronde Community of Oregon (www.grandronde.org) and the Confederated Tribes of Siletz Indians (www.ctsi.nsn.us) are living descendants of the Takelma, Shasta, and Latgawa peoples of this area. We encourage YOU to learn about the land you reside on and to join us in advocating for the inherent sovereignty of Indigenous people.

Notice to Prospective Employees
Section 485 of the Higher Education Act, and The Federal Crime Awareness and Campus Security Act of 1990 (now referred to as the “Clery Act”), require that prospective employees be notified of the availability of SOU’s Annual Security and Fire Safety Report. The report provides the annual statistics and campus policies for the reporting of and responding to campus crimes and fires; access to campus facilities; conduct code and campus policies on the use, possession, and sale of drugs/alcohol; and educational/information programs to inform the campus community about campus security procedures and crime prevention.

An electronic copy of the Annual Security Report (ASR) can be accessed at the following link: https://cps.sou.edu/clery-act-annual-security-report/.  A physical copy of the ASR is available at no charge upon request. To request a copy, please visit the Office of the General Counsel located in Churchill Hall, 1250 Siskiyou Boulevard, Ashland, Oregon 97520.  For more information, call 541-552-7095, or email clerycoordinator@sou.edu.