Partner Growth Manager

Job Description

To contribute and implement the strategy, initiatives, and practices for eBucks Partners and ensure commercial growth from customer engagement and rewards penetration.
With a team elevate current value propositions across current retail & online eBucks partners with effective partner and customer interaction and engagement. Proactively set up, grow, and manage relationships within a partner portfolio of varying size and complexity as well as championing new initiatives in support of eBucks' growth strategy

Hello, Future Partner Growth Manager

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can:

• Contribute and implement the strategy for eBucks partners and its eco-system in support of the business unit and group’s objectives.
• Ensure team's objectives are aligned to supporting commercial growth across the eco-system - for us and partners.
• Manage a team.
• Strategically and operationally manage the holistic eBucks partner portfolio.
• Day-to-day management, development, and maintenance of relationships with allocated eBucks partners.
• Support the identification and acquisition of strategic retail partners for eBucks.
• Ability to collate and understand industry and customer data to identify the key drivers to be used in discussions with a partner.
• Execute and drive operational plans to deliver on business strategy and manage the implementation of these - for example spend shifts.
• Identify and develop enhancement opportunities of the rewards member experience across the partner portfolio.
• Identify opportunities of eBucks partner contributions growth and revenue generation with the objective of 50/50 funding.
• Identify opportunities where co-funded models can be optimised across the partner portfolio.
• Ensure customer experience meets organisational standards and aligns to industry best practice by driving the IT implementation of enhancements on all platforms.
• Contribute, negotiate, and manage agreements with eBucks partners in conjunction with legal.
• Contribute to the preparation of the annual budget by compiling relevant information of the eBucks partner portfolio.
• Comply with governance in terms of legislative and audit requirements

You will be an ideal candidate if you have:

• Minimum Qualification – B COM Honours Degree or any related degree. Masters (MBA) degree will
• 5-7 years related experience.
• Exposure to some form of relationship or multi-stakeholder management
• Ownership of sizeable commercial projects/deliverables
• Strong commerciality and business acumen
• Exposure and understanding of Business Analytics.
• Track record of project management or implementation
• Loyalty or rewards programme experience an added advantage, not a requirement

Personal Attributes:

• Dynamic
• Proactive
• Entrepreneurial
• Intrinsically accountable and responsible
• Ability to make independent decisions
• Possess strong negotiation
• Excellent communication skills (verbal and written)
• Attention to detail
• Resilient

You Will Have Access To:

• Opportunities to network and collaborate
• Challenging Working
• Opportunities to innovate

We can be a match if you can: 

• Comply with governance in terms of legislative and audit requirements
• Provide new feature pilot support if products are tested for implementation
• Conduct monthly uploading of data and extraction and store reports.
• Manage own development to increase own competencies
• Re-engineer the development, education and automation of processes to assist in the transfer of knowledge.
• Strategic implementations and moulding solutions with the technical partners.
• Drive resolution of Production Incidents, monitoring the processes, and assist with reporting, stakeholder management, process enhancements and requirement grooming.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

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Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

09/10/25

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.