Cash Collections Specialist 2

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet The Team:

Join a dynamic and collaborative Accounts Receivable team that plays a vital role in maintaining healthy cash flow and strong customer relationships. As a key player in our business-to-business collections function, you’ll be at the forefront of ensuring timely payments through proactive outreach—whether by phone, email, or invoice management. We’re not just about numbers; we’re about building trust and solving problems with precision and care. If you thrive in a fast-paced environment and enjoy making a measurable impact, this is the team for you! Bonus: You may also get the chance to expand your skills by supporting other AR functions like cash application—because here, we grow together.

Where You Come In:

• You will review customer accounts and correspond with customers/businesses regarding past due invoices, billing discrepancies, and questions via emails, letters, and telephone calls.
• You will be responsible in generating invoices, account statements and payment processing.
• You will demonstrate proven knowledge and technical skills to perform follow-up with positive financial results to include accuracy, timeliness, and attention to detail.
• You will work closely with Accounts Receivable Team to keep customer accounts current, with Customer Service (refunds, disputes and general information) and Quality (returns).
• You will maintain documentation and procedures in accordance with company policy
• You will provide support requested during audits, report creation and project implementations.
• You will assume and perform other duties as assigned.

What Makes You Successful:

• You have proven experience in managing inbound and outbound calls with professionalism and efficiency
• You are proficient in MS Office applications (Microsoft Word, Excel, Powerpoint etc.)
• Knowledge of Oracle EBS application is an advantage
• You are detail-oriented
• You have strong written and verbal communication skills
• You bring a positive, personable and professional attitude
• You have a strong ability to work independently
• You demonstrate the ability to prioritize and manage expectations
• You are an effective team player and displays initiative
• For external candidates, must be a graduate of any 4-year Finance degree

What You’Ll Get:

• A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
• A full and comprehensive benefits program.
• Growth opportunities on a global scale.
• Access to career development through in-house learning programs and/or qualified tuition reimbursement.
• An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Travel Required:

• 0-5%

Experience And Education Requirements

• Typically requires a minimum of 2-4 years of related experience and a High School diploma/certificate or equivalent.

#Li-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.