Field Clinical Engineer - Hugo Robotics

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day In The Life

The Global Field Clinical Engineer is a central, self-reliant specialist within the Technical Services department, performing both expert repair and on-site services as well as remote fault analysis and troubleshooting. This role is crucial for handling product-related inquiries and issues and serves as an important interface between customers, sales, technical service (Level 1 and 2), supply chain, service and repair, and the development department. The engineer ensures advanced technical advice and contributes to customer satisfaction without having to meet sales or service quotas.

Responsibilities may include the following and other duties may be assigned:

• Provides technical support to clinical study sites by serving as the technical resource between engineering and the medical community.
• This position is applicable when complex products are involved in clinical trials.
• Typically present during initial implant to determine how the product interacts with a human body.
• Responsible for identifying investigators, presenting protocols for a study, assisting investigators in product application, and submitting status reports on all programs.
• Support research and development in evaluating concepts of new products and modifying existing devices or therapies.
• Individuals in this role are often publishing data and findings in journals and may have existing patents and/or patent applications.

Required Knowledge And Experience:

• Condense the list into a maximum of six (6) requirements
• List only the essentials that the candidate needs to undertake the role
• Use a gender decoder tool to ensure that they do not have subtle biases
• If the abbreviation is common, explain it once in brackets and use the short name in the succeeding bullets (mandatory for the entire job advert)

If there are additional 'desirable' criteria that should be listed, please form a very short paragraph detailing them – please remember that nice-to-haves should not outweigh the must-haves.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here