RM Systems & Best Practice Manager

General Information

Vacancy Reference Number

004894  

About Us

At Aer Lingus, we believe in going above and beyond to connect people, places and possibilities. Whether working at the airport, in our offices or at home - every employee has a role to play in making Aer Lingus the heart of travel to, through and beyond Ireland for generations to come.
How do we do this? We Put Safety First. There's nothing more important. We Are Customer Focused. We champion the customer and go above and beyond to get things just right for them. We're Stronger Together. With a ‘how can I help?' attitude, we communicate and collaborate to achieve shared success. We Own It. We do what we say we're going to do and always follow through. We Look Forward. We build the future by embracing change today.

What We Offer

As well as offering you a competitive salary, career advancement opportunities and staff travel benefits (with Aer Lingus and many other international airlines), you will also have the opportunity to work in a dynamic and collaborative environment and to join a team of amazing professionals who are passionate about the aviation industry. To learn more about the exciting benefits and opportunities that await you at Aer Lingus please visit our website.
At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. As an equal opportunity employer, we encourage applications from all candidates who share our passion for aviation. If you have any questions or require any accommodations to support you in your application, please contact us at recruit@aerlingus.com.

Vacancy Details

Role Title

RM Systems & Best Practice Manager

Your Role

This dual-role position is responsible for the ownership of the RM systems portfolio –—including Sabre Revenue Optimiser (RO), Dynamic Availability, Sabre Sonic Inventory (SSI), Fares Manager (FM) and the new Dynamic Pricing system —including strategic optimization as well as the operational integrity of the systems and the development of RM best practices, driving adoption across revenue management teams and ensuring we exploit the full set of capabilities to drive maximum revenue for the airline.

Context

There has been significant change in the systems landscape in Revenue Management during the past few years and this transformation continues with the opportunity to introduce greater AI capabilities. 

Key Accountabilities

System Management – Sabre RM Systems

• Owner of the portfolio of systems used by Revenue Management teams including Sabre RO, DA, SSI and FM and future DP solution.  Partner with Sabre and other systems suppliers to maximize / enhance the capabilities of these systems to optimize revenue performance.
• Lead configuration, parameter tuning, and environment maintenance across RM platforms to ensure data integrity and optimal system performance.

Best Practice Management

• Define, document, and institutionalize RM best practices across forecasting, pricing, overbooking, and inventory control.
• Evaluate and benchmark RM processes against industry standards; develop and implement training programs to uplift team capabilities.

Cross-Functional Collaboration

• Partner with CSPO and Commercial teams to ensure RM systems support broader commercial strategies.
• Partner with our Joint Business partners to ensure RM systems support commercial strategies

Team Management

•  Lead, coach and develop a small team of analysts to achieve agreed objective and maintain high performance.
• Set clear goals, monitor progress and provide constructive feedback.
• Foster a positive, collaborative and accountable team culture.

Your Qualifications And Key Criteria

The ideal candidate will bring deep domain knowledge of airline revenue management, hands-on technical proficiency with Sabre tools, and a passion for continuous improvement in a high-growth, complex airline environment.

Essential Qualifications/Experience

• Degree in Engineering, Business, Aviation, Data Science, or related field; Master’s preferred.
• 5+ years of experience in airline revenue management or RM systems management; network carrier experience preferred.
• Deep understanding of RM science: forecasting, optimization, segmentation, and dynamic pricing.
• Proven experience in leading system projects, upgrades, or transformations in a high-revenue airline environment.
• Excellent analytical and communication skills; ability to translate between technical and business audiences.
• Strong Excel, SQL, and business intelligence/reporting skills; experience with Python, Power BI, or Tableau a plus.
• Aviation experience highly desirable. 

Essential Competencies/Skills

•  Demonstrated ability to influence and lead without formal authority.
• Strategic thinker who can align technical capabilities with commercial objectives.
• Detail-oriented with a strong bias toward action and process improvement.
• Passion for airline commercial strategy, technology, and innovation.
• Ability to work independently and as part of a multi-airline team
• Demonstrated ability to lead / mentor team members and build a values-oriented team culture.

Closing Date: 16th October 2025 

At Aer Lingus, we embrace diversity and believe in providing equal opportunities to all qualified individuals. We are dedicated to cultivating an inclusive and respectful work environment that values employees' unique backgrounds, experiences, and perspectives. We do not discriminate based on race, gender, sexual orientation, age, disability, or any other protected status. If you have any questions or require any accommodations to support you in your application, please contact us at recruit@aerlingus.com.

Division / Department

Strategy & Planning - Revenue Mgmt, Pricing & Distribution

Contract Type

employee recruitment - permanent

Job Location

Job Location

Republic of Ireland, Dublin, Dublin