Health and Wellness Program Manager - Healthcare Point Solutions

Job Title

Health and Wellness Program Manager - Healthcare Point Solutions

Position Overview

The Health and Wellness Program Manager will enhance the experience of Shaw associates through Total Rewards. They will work closely with all areas of Total Rewards including, but not limited to Compensation, Payroll, Financial Wellness, and the Health and Wellness Benefits teams. Primary responsibilities will include managing high profile projects with the Shaw Family Health Center (SFHC) and ancillary benefits in regard to associate experience at Shaw and aligning with The Shaw Way. This includes benchmarking, preparing proposals, managing ongoing project tasks, implementing approved solutions, developing measurements for success, and completing follow-up, as appropriate. They will work with the Sr. Manager of Health and Wellness to lead the day-to-day management of the Shaw Family Health Centers and programming. The ideal candidate must balance being task-oriented while also thinking strategically. Being organized and paying attention to detail are imperative to the success of this role. They should be a quick learner in order to properly assess situations, programs, etc., and make the appropriate decisions for next steps/actions.  They will need strong financial acumen that considers tangible and intangible cost exploration that improves the quality of Shaw's Healthcare options Relationships will play a key role in working with third party vendors, HR Operations, and our Shaw Associates.  

Position Responsibilities:

• Partner with the Health and Wellness team, and Shaw Family Health Center to execute Shaw's corporate wellness strategy 
• Partner with the Total Rewards Project Coordinator on communication needs 
• Collaborate with Total Rewards partners on associate engagement needs and initiatives (focus groups, surveys, research, etc.); 
• Work with internal partners to ensure the Health and Wellness section of MyShaw is properly maintained and up to date; 
• Manage projects related to the growth, and expansion for the Shaw Family Health Center (SFHC) and other ancillary projects; 
• Work with the Sr. Manager of Health and Wellness to determine growth strategy for new services;  
• Create capital projects to secure funding; 
• Oversee both the Shaw and vendor-led implementation teams; 
• Partner with vendor(s) to ensure appropriate metrics are utilized to determine path forward, if successful; 
• Partner with Risk Management and Health Services on Health and Wellness initiatives, as needed; 
• Manage multiple projects concurrently and be capable of initiating, implementing, and monitoring change; follow-up with project team members to obtain and consolidate project status updates; provide regular project updates as appropriate; 
• Manage vendor/carrier relationships to ensure satisfactory performance is achieved, and performance measures are met and/or exceeded. These relationships include: 
• Ensure management of associate eligibility and engagement in these benefits and programs; 
• Conduct regular check-in meetings with vendor team to be certain open items are progressing and completed timely; 
• Coordinate quarterly, mid-year, and annual meetings to review plan and vendor performance; 
• Complete any vendor "report cards" providing feedback to the vendor team; 
• Leading implementation efforts for any new vendors or vendor transitions in this space; 
• Interpret data in order to understand plan/vendor performance, make recommendations for plan/benefit changes, etc. 

Required Qualifications:

• 5-7 years' work experience in project/program and/or vendor management
• Limited travel necessary (likely two to four times annually) 
• Self-starter with the ability to operate independently with little supervision 
• Exhibits proper time management of assignments and responsibilities, including being organized and task-oriented 
• Demonstrated ability to make decisions showing good judgment, proclivity to ask for and listen to team feedback, and propensity to action 
• Strong leadership and interpersonal skills with an ability to work in a team-oriented environment including coaching and developing others 
• Effective oral and written communication skills including preparing for and leading team meetings, professional and informative responses to customers and vendors 
• Proficient in Microsoft Office 
• High level of confidentiality  

Prefered:

• Four-Year Degree

Location Requirements:

This position is a hybrid role that will require the associate to be in the office (Dalton, GA) 2-3 days a week. 

Up to 10% travel to Shaw Facilities 

Competencies:

• Demonstrate Customer Orientation

• Build Trusting Relationships

• Make Effective Decisions

• Deliver Compelling Communication

• Execute Action Plan

Potential Factors:

• Navigating Ambiguity

• Conceptual Thinking

• Receptivity To Feedback

• Passion for Associate Experience 

Work Shift

8 Hr non-rotating shift, Hrs fall to in punch day, Observed Calendar, shift starts AMShaw Industries is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.