Operations Coordinator (Cargowise Experience)

About Ktl Australia

At KTL Australia, we don't just move freight, we move businesses forward. Since 2008, we’ve built a reputation as an industry-leading freight forwarder, with a global footprint spanning air, sea, rail, and road transport. Our strength lies in delivering tailored, solutions-based logistics with a relentless focus on customer service. We’re now looking for an experienced Operations Coordinator who thrives in a dynamic environment and is ready to make their mark.

Here is what you can expect:

• Opportunity to gain new skills and progress in your career
• Modern Work Environment with an onsite gym, team lunches, and a social, inclusive team culture
• Easy Commute with Free onsite parking
• Supportive Culture, we’re big on collaboration, recognition, and doing things right

Your Day-To-Day:

You won’t just be “coordinating freight”, you’ll be owning the process from start to finish and partnering with clients to deliver smart, timely logistics.

• End-to-end coordination of shipments: quoting, booking, tracking, and documentation
• Build lasting partnerships with clients and suppliers
• Provide exceptional customer care and proactive communication
• Maintain and manage your files in CargoWise or PAVE
• Coordinate FCL/LCL & air freight, including pre-alerts, clearance, and cartage
• Handle controlled goods and manage permits and compliance

About You:

You’re not new to this. You’ve spent time in freight forwarding and know how to juggle priorities, hit deadlines, and wow clients.

• Experience in a freight forwarding or logistics operator role (sea/air/road)
• Experience with CargoWise or PAVE is required
• A strong communicator who thrives under pressure
• Detail-oriented, organised, and reliable
• Driven by client satisfaction and operational excellence
• Sounds like the role for you, what's next?
• Ready to bring your freight expertise to a growing business that actually values it?
• Submit your application and we’ll be in touch for a confidential conversation.
• Thanks for considering KTL Australia, we can’t wait to meet you.