Group Director, Supply Chain Systems

Group Director, Supply Chain Systems  

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.   

About The Role:

CHANEL is looking for a Group Director, Supply Chain Systems - Fashion/Watches & Fine Jewelry (WFJ) to join our Corporate IT Applications Team in Piscataway, New Jersey. This Supply Chain Systems Director will play a leading role in enhancing our WMS System Architecture and Service Model for our Supply Chain – Fashion/WFJ.  This role will ensure the product vision of the regional US business aligns with the technical components of the Manhattan Warehouse Management System (WMS).  This role will involve leading the support team, guiding best practices, managing data flows, and overseeing data architecture.  The ideal candidate will have experience translating business requirements into technical specifications and prioritizing enhancements to support strategic decision-making and operational excellence.  

This position and our ideal candidate interfaces with several groups in Tech and is a key partner for the Fashion & WFJ Operations and Sales Planning Groups.  Will also interact with Global teams and 3rd party partners/vendors. Our ideal candidate will have a minimum of years of experience and a passion for working in a team environment.   

 What impact you can create at CHANEL:   

• Implement new functionality and direct support for existing functionality within the Supply Chain system landscape including: Manhattan WMS + Dynamix AX / SAP
• Structure and manage service level agreements (SLAs) for business support, ensuring clear expectations and performance standards 
• Participate in senior level meetings (i.e. Leadership Team, Governance and Strategy) for Fashion and Watches & Fine Jewelry divisions   
• Work with business partners to assess software solutions for key initiatives  
• Manage cross-functional teams (‘IT’ resources – internal & external and end-users) associated with projects for any of the above systems 
• Create project plans for all work tasks associated the implementation of new functionality 
• Identify implementation risks and strategies to mitigate them 
• Manage the creation and execution of test plans 
• Manage the creation and execution of training plans as necessary 
• Communicate project status to business and IT stakeholders 
• Partner with other IT leaders on strategic initiatives in the area of Sales Omni-channel strategy 
• Working in a highly collaborative environment 
• Navigating complexity and supporting consistent transformation and change 
• Collaborating with passionate teammates  
• Excellent project management and communication skills   
• People leadership, coaching and development 
• Connecting the dots on problems, bring a key eye for details and expert problem perception 
• What you will bring to the team:   
• Partner with other IT leaders on strategic initiatives in the area of Sales Omni-channel strategy 
• Working in a highly collaborative environment 
• Navigating complexity and supporting consistent transformation and change 
• Collaborating with passionate teammates  
• Excellent project management and communication skills   
• People leadership, coaching and development 
• Connecting the dots on problems, bring a key eye for details and expert problem perception 
• What you will bring to the team:   

You Are Energized By:

• Expertise in Manhattan WMS Required  
• Knowledge of Sales Order process, Replenishment process, Order Management System (OMS) and business processes and related systems 
• ERP system support experience, SAP and/or Dynamix AX knowledge preferred 
• Strong focus on people management, with excellent communication, leadership, and analytical skills 
• Demonstrated expertise in project management, including a solid understanding of Agile methodologies 
• ERP system support experience, SAP and/or Dynamix AX knowledge preferred 
• Strong focus on people management, with excellent communication, leadership, and analytical skills 
• Demonstrated expertise in project management, including a solid understanding of Agile methodologies 
• Proven track record in delivering large-scale complex technology projects which meet the needs of users while driving business objectives 
• Strong relationship building, navigating matrixed global organization & diverse work environment with diplomacy, respect and curiosity 
• Manage the project budget, resources, and timelines while delivering quality product that align with CHANEL brand's values and client / advisor expectations 
• Curious, analytical, and problem-solving mindset   
• Capable of managing team workloads, assigning tasks and overseeing risk management and quality assurance 
• Able to deliver expected outputs on time and within budgeted hours 
• Experiences in managing user populations of 10-30 users, ensuring their needs are met 
• Skilled at determining architectural implications and identifying optimal solutions for complex business problems 
• Strong focus on people management, with excellent communication, leadership, and analytical skills 
• Demonstrated expertise in project management, including a solid understanding of Agile methodologies 
• Proven track record in delivering large-scale complex technology projects which meet the needs of users while driving business objectives 
• Ability to identify and action on potential risks developing mitigation strategies to deliver a successful product 
• Effectively manage stakeholder relationships, communicate progress, and ensure that the project team is aligned on business and tech goals 

Position Logistics:

• Role requires a minimum of three (3) days in-person office presence at the Piscataway, New Jersey office and distribution center  
• Role will be based in Piscataway, New Jersey 
• Minimum of 10 years' work experience in Supply Chain IT Systems and WMS 
• WMS Manhattan systems experience required  
• Some After Hours support required, on call as necessary to support business / supply chain 
• Bachelor’s degree or equivalent work experience  

Compensation:

• The anticipated base salary range for this position is $134,900 - $180,000.  Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.  

Benefits And Perks:

• Wellbeing resources include dedicated paid time off for wellbeing (2-week August Office Closure) and a Wellbeing fund   
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)  
• Generous paid time off policies to include vacation, holiday, sick and volunteer days   
• 401K and other incentives   
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program  
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking  

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Additional Information:

Chanel is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:  

Diversity And Inclusion:

• At CHANEL, we are intentional in promoting Diversity & Inclusion. We foster respect, empathy and dignity for all.  We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.   
• We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.  

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Chanel Community:

• CHANEL Community empowers our employees to channel their passions, talents and sense of purpose to contribute to and learn from our communities.  
• Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.  

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Sustainability:

• CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.  
• Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.  

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Arts And Culture:

• We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.  US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.  

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Fondation Chanel:

• Since 2011, Fondation CHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, Fondation CHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years.      
• For more information, please navigate to the Fondation Chanel website here   

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Career And Leadership Development:

• We have dedicated in-house teams focused on supporting the onboarding of employees, developing leadership skills via custom programs like Imagine Chanel People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.  

 *Chanel, Inc. benefits and perks are dependent on eligibility and subject to modification by Chanel at any time.