Contracts Supervisor (Non-Domestic)

About Cardo Group

Cardo Group is a leading provider of building maintenance and improvement services to social housing providers and public bodies across the UK. With over 1,000 colleagues operating in South Wales, the South West, London, the South East, the Midlands, and Scotland, we continue to expand with ambitious plans for nationwide growth.

We deliver a comprehensive range of services tailored to the needs of our clients and their residents, including:

• Retrofit and energy efficiency upgrades
• Responsive repairs, voids, and disrepair (including damp & mould)
• Compliance and statutory servicing
• Refurbishment and project works
• Mechanical and electrical (M&E) services
• Commercial building maintenance
• Planned maintenance aligned to the Decent Homes Standard

At the heart of our work is a commitment to delivering high-quality services that improve homes and enhance lives.

We are equally dedicated to creating a positive and inclusive workplace. Diversity drives innovation, and inclusion builds stronger teams. At Cardo Group, every individual is valued, respected, and empowered to succeed. We celebrate differences, champion equality, and ensure our workforce reflects the diverse communities we serve.

We are seeking an experienced and detail-oriented Contract Supervisor to join our non – domestic team in Cardiff. This individual will play a key role in overseeing contract management, ensuring compliance with contractual terms, and supporting the efficient execution of all projects related to the contracts. The ideal candidate will have a strong understanding of contract law, project management, and excellent communication skills.

Key Responsibilities:

• Working with clients and operatives daily to achieve their expectations and delivering a high level of service
• Attending meetings internally and externally
• Surveying works and capturing everything required, identifying the correct trades for the works to be completed
• Liaising with planners daily
• Managing the daily activities of the operatives, understanding their working patterns, concerns and qualities
• Ensuring all operatives are onsite on time and working to a high standard and are delivering quality each job they complete
• Understanding each client specific KPIs to deliver them affectively
• Working with the Contracts Manager daily
• Completing inductions for new operatives and deliver expectations
• Completing toolbox talks with operatives
• Working with HSE to ensure a safe working environment for all colleagues
• Having a reasonable commercial awareness to ensure each job is delivering the required profit margin
• Working as part of a team to provide a good customer journey for all jobs received.
• Complete vehicle inspections
• To be the first point of contact for the operatives.

Skills & Qualifications:

• Excellent communication and interpersonal skills to liaise effectively with clients, contractors, and stakeholders.
• High attention to detail and the ability to handle multiple tasks simultaneously.
• Sound knowledge of health and safety regulations and risk management principles.
• Problem-solving abilities and a proactive approach to resolving issues.
• Ability to work under pressure and meet deadlines.
• Strong background in contract administration, project coordination, or construction management.

• Computer Literate.

• Valid UK driving licence.

Personal Attributes:

• Ability to work under pressure and meet deadlines.
• High level of professionalism and integrity.
• Negotiation and conflict resolution skills.

Why Join Cardo Group?

At Cardo Group, we are growing, evolving, and building a stable foundation for long-term success. When you join us, you become part of a forward-thinking company that values innovation, integrity, and inclusivity.

We are dedicated to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We recognise that diverse perspectives strengthen our business, drive innovation, and help us better serve the communities we work with.

✅ Equity – We ensure fair opportunities for growth and success, removing barriers that may stand in the way.

✅ Diversity – We embrace different backgrounds, experiences, and viewpoints, knowing that diversity fuels creativity and progress.

✅ Inclusion – We foster a culture where every team member has a voice and feels a true sense of belonging.

At Cardo Group, EDI is more than a policy, it’s part of who we are. We actively promote an environment where all individuals, regardless of race, gender, age, ability, sexual

orientation, or background, can thrive.

Join us and be part of a company that values you—exactly as you are.