Working Student - Operations (m/f/d)

We are a digital media and games company. On a daily basis, we reach millions of users with our content, projects and games, such as the Nametests Instant Game on Facebook. We are a creative team pursuing our mission to 'make people smile'; we are committed to entertaining people and aim to inspire their world!

We use the latest technology in order to be highly adaptive. Combined with our agile spirit and great teamwork, this allows us to achieve:

• More than 500 million people who played our games
• More than 120 million fans on Facebook
• Content and minigames translated into more than 40 different languages
• Do you want to explore cutting-edge AI tools, automate workflows, and turn data into actionable insights — all within a dynamic, international team?
• Join us as a Working Student - Operations (m/f/d) in Cologne!

Responsibilities

As our Working Student in Operations, you’ll dive into data and AI-driven workflows, supporting our team in turning insights into action and driving automation across processes. Your key responsibilities will include:

• Exploring and testing AI-driven tools and APIs (e.g., GPT and other LLMs) for use cases such as data enrichment, report automation, and insight generation.
• Compiling and analyzing data from Google Analytics, Facebook Analytics, and other sources; visualizing insights in Looker Studio while enhancing automation.
• Supporting and maintaining project monitoring and performance tracking through data cleaning, reporting, and dashboard maintenance.
• Preparing ad-hoc analyses to support decision-making across teams.
• Documenting and sharing findings, workflows, and proof-of-concepts to enable future scaling.
• Collaborating with senior analysts and product managers to identify opportunities where AI can improve workflows.

Requirements

Must-Have

• Enrollment at a German university for at least one more year, ideally in Business, Economics, Informatics, Data Science, Computer Science, or a related field.
• Practical experience with AI, especially GPT-based tools.
• Basic understanding of prompt engineering.
• Experience with data visualization tools (e.g., Looker Studio).
• Familiarity with API development and integration (LLM-related).
• Strong analytical and problem-solving skills.
• Affinity with software, hardware, and automation.
• Fluent English skills.

Nice-To-Have

• Experience with Google Analytics or Meta Insights.
• Basic scripting knowledge.
• Understanding of statistical methods and A/B testing.
• Familiarity with collaboration tools (e.g., Confluence, Trello, Slack).
• German language skills.

Soft Skills

• Active communicator who shares knowledge openly.
• Strong team player with a collaborative mindset.
• Self-reliant and proactive in tackling tasks.
• Flexible and adaptable in a dynamic environment.

Benefits

• Flexible Working Hours: Work when you’re most productive - early bird or night owl, the choice is yours!
• Supportive Leadership: Flat hierarchies and inspiring leaders who nurture your growth and ideas.
• Creativity & Innovation: An environment that fosters fresh ideas, collaboration, and enjoyment in what we do.
• International Team: English is our company language, with colleagues from 30+ countries.
• Feels Like Home: Work remotely or from our cozy office spaces with relaxation and gaming areas, free snacks and drinks, and ergonomic work equipment.
• (Mental) Health Support: Quarterly health events, access to therapy, coaching, and confidential guidance from our trained People Team.
• Team Activities: Annual summer and christmas parties, and other team events like yoga classes or gaming nights.
• Professional Growth: Annual training budget for courses, seminars, and workshops to keep you ahead.
• Time to Recharge: 28 vacation days, plus Christmas Eve and New Year’s Eve off - for a total of 30 days to relax!
• Stay Connected: Internet cost reimbursement to keep you equipped for your best work.
• Mobility: Deutschlandticket or other mobility support for a smooth commute.
• Exclusive Discounts: Access to a benefits platform with exclusive offers and vouchers for a variety of brands and shops.

At social sweethearts, we are committed to fostering a diverse, inclusive, and discrimination-free workplace. We welcome all applicants regardless of age, gender, background, religion, sexual identity, disability, or any other protected characteristic. What matters to us is how you contribute to our team!

If you have a disability, chronic condition, or are neurodivergent and require accommodations to support you during the application process (e.g., assistive tools, additional time, or other adjustments), please feel free to reach out to us. We want to ensure that every candidate has an equal opportunity to thrive.