ETRM Process Support Senior Analyst

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We Believe That Diversity Contributes To Innovative Ideas And Provides Added Value That Enables Us To Benefit From Mutual Learning And Perform Our Best Work. Here, What Counts Is Your Experience And Your Ability To Create Value. We Offer You The Opportunity To Grow Professionally, Develop Your Career With Challenging Projects And Collaborate With Talented People Worldwide. As A Company Committed To Diversity And Inclusion, We Encourage All Professionals Who Meet The Job Description Requirements To Apply.

Key Information

• Team: D. CONTROL & ADMINISTRATION WGT
• Location: Madrid, Spain
• Experience level: +10 years
• Job type: hybrid
• Requirements: english C2 level + Bachelor's Degree

Main Tasks

The Sr. Business Analyst is a member of the Process Support group responsible for providing critical system and business process support for the ETRM users in natural gas physical and financial trading.  Process Support is the first line of support for user issues, providing training, and the interface between IT and the Business, ensuring clear communication is provided in both directions.  The group acts as the owner of the ETRM system, and interfaces to all corporate systems, and is involved in all projects impacting these areas.

• The Sr. Business Analyst is the team member responsible for the timely daily support of business continuity operations.
• Serve as Horizon super-user, working side-by-side with users in testing, troubleshooting, and training.
• Builds relationships with business users to ensure clear and accurate understanding of all business processes.
• Provides level 1 and 2 user support for Horizon and integration with external and corporate systems.
• Configuration and maintenance tasks specific to all commodity activity.
• Accountable for analysis and resolution of support tasks related to systems.
• Acts as a liaison between the business and all other corporate functions regarding systems integration and support. 
• Assist functional area to define, develop, and maintain business processes for the organization.
• Support corporate areas including Internal Audit, External Auditors and Process Compliance by creating ad-hoc data extracts and queries and fulfilling data requests.
• Develop and maintain detailed procedures for primary processes in Horizon (contract administration, deal entry, scheduling, valuation, accruals, actualization, invoicing, risk reporting, etc.).
• Assist users with Horizon and system integration usage and issue identification/classification.
• Develop functional requirements for improvements and enhanced system capabilities, as needed.
• Participate as a project manager for special projects that further enhance the system landscape for the business.
• Facilitate end user acceptance testing.

What We Offer

• Permanent Contract

• Bonus according to objectives

• Medical Insurance

• Contribution to pension plan

• Digital Disconnection

• Conciliation Measures

• Legal Advice

• Employee Support Services

You Will Fit The Position If:

Required Qualifications:

• A minimum of 10 years of experience providing support for ETRMs as well as extensive working knowledge of the Natural Gas trading industry
• Extensive working knowledge of the Horizon platform
• In-depth understanding of natural gas deal entry, scheduling, hedging, risk and management reporting, credit operations, confirmations, clearing administration, month-end accruals, settlements, payment & collection, and internal policy compliance.
• Solid experience with Front to Back energy trading internal controls, process design and documentation, process testing/audit, and process improvements; Ability to identify and understand various risks and then design and implement relevant processes/controls to mitigate them.
• Extensive working knowledge of the Microsoft Office Suite (Excel, Word, Power Point, Outlook).
• Working knowledge of SQL and Azure DevOps.
• The legal authorization to work in the US for anyone other than current employer.

Preferred Qualifications:

• Bachelor’s in Computer Science, Math, Accounting, Finance or Business-related degree.
• Experience using the Horizon ETRM system for Natural Gas, Power and LNG
• Bilingual in Spanish and English
• Experience utilizing project management principles.
• Experience utilizing proven Business Analyst principles.
• Working knowledge of either Power BI or Tableau for visualization reporting.
• Working knowledge of Python

General Qualifications:

• Strong written and verbal communication skills.
• Teamwork, strong interpersonal and leadership skills.
• Attitude of continuous process improvement.
• Self-motivated, able to work productively with little supervision to manage workflow.
• Ability to self-start and manage multiple projects, priorities, and deadlines in a fast-paced trading environment.
• Strong analytical and interpretation skills.
• Willingness and ability to continually learn and share knowledge with others.
• Persistence in problem-solving and ability to evaluate, determine, and present best solutions.
• Organizational skills and robust documentation practices
• Willingness and ability to back up others on the team in a variety of roles; willing to do whatever duties and assigned as business needs evolve.
• Strong organizational, time management capabilities.

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Required Skills: