Front Desk Receptionist, Skilled Nursing Facility, Weekends, Part-time

This position is located at our University Crossing location, Joint Commission certified, three-story, 82,000 square-foot facility with 111 beds, serving patients with both short and long-term rehabilitation needs. If you are passionate about serving patients with a goal to provide the best care possible and an excellent patient experience, we invite you to join our award-winning, innovative organization.

Responsibilities:

• Receives hospital guests, ascertains needs, and directs guests appropriately.
• Courteously answers the phone and takes accurate messages.
• Answers routine questions regarding departmental policies, operations and procedures.
• Checks appointment schedules and directs or escorts guests to appropriate office or departmental area.
• Completes assignments of special projects by designated deadlines.
• Responsible for admitting patients as needed.
• Monitors patients in lobby area.
• May perform other duties as assigned.

Qualifications:

• High school diploma.
• 1 year Customer Service experience. 
• 1 year of switchboard or phone experience. 
• Experience using Microsoft Office. 
• Ability to multitask. 

Hours: Weekends, Saturday and Sunday, 7am - 7pm

Location: University Crossing at 6210 Beach Blvd, Jacksonville, Florida 32216

Compensation: Experience, education and tenure may be considered along with internal equity when job offers are extended.

Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:

• Competitive Pay
• Comprehensive Benefits package
• Vacation/Paid Time Off
• Retirement Plan
• Employee Discounts
• Clinical Education and Professional Development Programs

Brooks Rehabilitation, a nonprofit headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation for more than 50 years. Ranked by U.S. News & World Report as the No. 1 rehabilitation hospital in Florida and top 20 in the nation, Brooks operates three inpatient hospitals in Florida and is set to expand its reach with a new hospital on Mayo Clinic's Arizona campus in 2026. Through its commitment to innovation, Brooks is at the forefront of cutting-edge research, education and technology advancing the science of rehabilitation. Brooks provides outpatient services in more than 50 locations, offers skilled nursing, home health, assisted living and memory care along with community programs and services to improve the quality of life for people living with physical disabilities.