Market Research Manager, Observer

As an Account Manager on Ipsos’ Observer team, you will manage online/quantitative projects while providing support on the day-to-day responsibilities associated with multiple and concurrent studies. You will work directly with clients, providing them with a high level of service while executing a variety tasks in a fast-paced environment.

What you can expect to be doing:

Perform a combination of the following duties according to departmental guidelines:

• Manages studies including questionnaire formatting, sample selection, fieldwork monitoring, quota monitoring, banner/tab plans, and data delivery
• Checks data deliverables for accuracy (data tables, SPSS, etc.)
• Works on multiple tasks/studies simultaneously
• Promotes business growth from current accounts through successful project execution
• Responsible for project financials-- reconciliation, managing costs and margins, billing, etc.
• Participates/leads in client communications
• Ensures tasks are completed on time and efficiently
• Keeps manager informed of progress for each study, and escalates issues as needed
• Communicates effectively with operations staff
• Develops working knowledge of NextWorkbench, iQuote/Jobbook, Survey Reporter, idReports and other internal systems
• Proofing online programs for accuracy, look and feel, logic, etc.

This might be the job for you if you have: 

• Bachelor’s degree in Marketing, Business or related field or equivalent in experience.
• Minimum of 2-3 years of experience in market research industry 
• Excellent project management and client service skills
• Demonstrated research expertise and experience with working directly with clients
• Knowledge of data deliverables- including SPSS, and tabulated data
• Entrepreneurial spirit and a high standard of performance
• Strong leadership competency, drive to succeed and willingness to learn 
• Ability to balance priorities of simultaneous projects and demands – willing to ‘wear many hats’ 
• Strong attention to detail and accuracy with the ability to prioritize, handle and see survey research projects through completion
• Ability to think creatively and strategically to solve problems
• Possesses exceptional interpersonal skills and ability to build relationships - internally and externally
• Strong computer skills including Microsoft Office Suite and other business-related software
• Superb written and oral communication skills 
• Ability to work independently and as a part of a team

If you don’t meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you’re applying to!

In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $70,000 to $75,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.

What’S In It For You:

At Ipsos you’ll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.

To find out more about all the great reasons to work at Ipsos, how we’re making an impact around the world, and more about our benefits and employee programs, please visit: Why Work at Ipsos | US

Commitment To Diversity

Ipsos recognizes the necessity of building an inclusive culture that values each employee’s individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos’ diverse employees who compile and analyze this data—they are the essence of who we are and what we do.

We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.

Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.

#Li-Tl1 #Li-Hybrid

Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years. With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!