OtC Platform Deployment Specialist – SAP FSCM – Assistant Manager – English – Hybrid Krakow

Ready to shape the future of work? 
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of OtC Platform Deployment Specialist – SAP FSCM – Assistant Manager – English – Hybrid Krakow

Process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking, and stakeholder management skills.

• Responsibilities
• •    Act as the subject matter expert for OtC and FSCM processes and platform capabilities.
• •    Maintain up-to-date platform documentation and localized training materials aligned with approved BRD (Business Requirements Document).
• •    Lead platform testing and deliver training to key users across different operating companies (OpCo).
• •    Own the Pre-Prepare process: finalize stream-specific questionnaires, analyze outputs, and participate in workshops to populate the Business Impact Tracker.
• •    Support planning and execution of deep-dive sessions and contribute to Fit-to-Standard workshop readiness.
• •    Review and ensure BRDs align with defined templates and process standards.
• •    Prepare and coordinate configuration templates for OtC/FSCM process areas.
• •    Drive OpCo-level System Integration Testing (SIT), and support UAT planning and execution.
• •    Lead key-user training delivery and support end-user training (EUT/KUT) activities.
• •    Provide input for data mapping, data enrichment, and cutover strategy.
• •    Contribute to change impact assessments and role mapping workshops; validate role assignments against business needs.
• •    Participate in Day-in-a-Life (DILO) sessions and support review and execution of the cutover plan.
• •    Actively support Cutover & Conversion (C&C), ramp-up, and hypercare phases, including issue tracking and resolution.
• Qualifications we seek in you!
• Minimum Qualifications / Skills
• •    Functional skills: Process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking.
• •    Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills.
• •    Training and Change management skills: conducting training, developing training materials and supporting change to new ways of working.
• •    Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements.
• Preferred Qualifications/ Skills
• •    Bachelor’s degree in Accounting or other related studies (Finance or Management Accounting or Management Information Systems)
• •    Relevant experience in Finance/Accounting in SSC/BPO environment
• •    Relevant experience in End-to-end OTC knowledge including Credit, Billing, Cash Applications, including Bank receipts.
• •    SAP Financial Supply Chain Management (SAP FSCM) experience.
• Why join Genpact? 
• • Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation  
• • Make an impact – Drive change for global enterprises and solve business challenges that matter 
• • Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities  
• • Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day  
• • Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. 
• Let’s build tomorrow together.

Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.
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Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
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