Product Manager - Amex Offers

American Express.com

90k - 165k USD/year

Office

New York

Full Time

Product Manager - Amex Offers -25017293

Description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

It begins with a Card Member using an American Express Card at one of our millions of proprietary Merchants around the world – then processing that transaction and getting the merchant paid is up to us. The Network & Acquirer Solutions Products team is at the heart of the proprietary transaction process. 

Digital Marketing Offers (DiMO) is a proprietary digital advertising platform that enables the sourcing, creation, targeting, review, & invoicing of Merchant offers. The Manager – Amex Offers Product Management will be responsible for leading the digital transformation of Amex Offers, including the capability enhancement & international expansion of DiMO.
 

Responsibilities:

Lead Amex Offers digital transformation as an Agile Product Owner, collaborating closely with Technology teams across the Software Development Lifecycle to modernize Offer sourcing, creation, review, and invoicing platforms
Collect and synthesize customer feedback and user metrics to inform the Product strategy, roadmap, and development of new Amex Offers capabilities
Champion collaboration with partner teams across the Amex Offers ecosystem, including Business, Design, Marketing, Operations, Servicing, Compliance and Project Management
Define and monitor product metrics and KPIs to measure success
Support Go-to-Market activities for new Amex Offers capabilities, including international approval processes, user trainings, and collateral creation
Evangelize Amex Offers transformation with leadership and key stakeholders
Qualifications:
3-6 years of digital product management experience working in lean and scalable teams
Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence
Experience translating customer data, insights and feedback into informed product strategy and roadmap
Aptitude for user experience and technology with the ability to speak fluently across data science, design and engineering
Experience with user onboarding and go-to market is preferred
Experience with Agile methodologies including Scrum and SAFe, as well as fluency with Rally Software & Confluence is preferred
Experience working on B2B / Merchant facing digital products is preferred

Minimum Qualifications

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Job

Product

Primary Location

US-New York-New York

Organization

A6614 - NAS

Schedule

Full-timeJob Band 35Work Location Options Hybrid

Job Posting

Oct 1, 2025, 7:06:47 PM - Oct 16, 2025, 3:59:00 AM

Recruiter

James Steven Szymanski

Hiring Manager

Alexander Taisuke Kasza