Senior Manager AP Academies

General Information

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Name Senior Manager AP Academies Site / Location Melbourne Support Centre Ref # 12376372 Entity Australia Post Opening Date 30-Sep-2025 Suburb Richmond Work Type Permanent Full Time

Description & Requirements

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Help us deliver a better tomorrow

Australia Post is delivering for all Australians. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About The Opportunity

As the Senior Manager, Australia Post Academies, you’ll play a strategic role in equipping our people with the skills needed to succeed in a rapidly evolving landscape. Leading the development of four Future Ready academies, this is your opportunity to shape capability uplift across critical areas like digital, data, robotics, retail, and operations, directly aligned to our bold Post 30 transformation strategy.

What you’ll deliver with us  

In this senior leadership role, you’ll be responsible for the end-to-end design and implementation of strategic learning academies that drive measurable capability uplift and performance outcomes.  You’ll work closely with internal sponsors, subject matter experts, and external partners to deliver best-in-class learning solutions that empower our workforce and accelerate business transformation.

You’Ll Also

• Lead the design and delivery of four Future Ready academies across Digital & Data, Retail, Network (Robotics/Mechatronics), and Operational Excellence.
• Partner with business sponsors to scope learning needs and source high-impact internal or external capability solutions.
• Manage relationships with vendors and delivery partners to ensure quality, relevance, and innovation in learning programs.
• Embed robust measurement frameworks to assess the effectiveness and ROI of learning initiatives.
• Own and manage academy budgets, ensuring cost efficiency, optimisation, and alignment with strategic priorities.

About You

You’re a strategic, collaborative leader who’s passionate about building future-ready workforces. With a strong customer mindset and a drive for innovation, you thrive in complex environments where you can connect big-picture thinking with practical, impactful outcomes. 

You’Ll Also Need

• Demonstrated experience leading capability programs within a Centre of Expertise, ideally in logistics or retail environments.
• Proven track record in designing and delivering partnered capability solutions, including in priority areas such as Digital, Data, and Robotics.
• Strong stakeholder engagement skills, with the ability to influence and collaborate across senior leaders, business units, and external learning partners.
• Deep understanding of workforce capability strategy.
• Technical proficiency in capability framework design, budget and procurement management, and learning solution development.

How we’ll deliver for you

• Hybrid work model (between the office, travel to relevant work sites and being based at home)
• Be part of a collaborative as well as autonomous work environment
• We deliver on our values of Trust, Inclusivity, Empowerment and Safety every day. They’re the TIES that bind our team together.

We’Re Delivering Together

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. 

We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au.

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