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Scratch-Off Portfolio Contract Manager

State of Ohio.com

78k - 98k USD/year

Office

OHIO

Full Time

Scratch-Off Portfolio Contract Manager (250007HH) 

Organization

: Lottery CommissionAgency Contact Name and Information: Ohio Lottery Commission Office of Human Resources: careers@lottery.ohio.gov

Unposting Date

: Ongoing

Work Location

: Lausche Building 615 West Superior Avenue  Cleveland 44113-1879

Primary Location

: United States of America-OHIO-Cuyahoga County-Cleveland Compensation: $39.22-$49.00/hr(commensurate with qualifications)

Schedule

: Full-timeWork Hours: MONDAY-FRIDAY; 8:00AM-5:00PMClassified Indicator: UnclassifiedUnion: Exempt from Union 

Primary Job Skill

: Policy DirectionTechnical Skills: Contract Negotiation, Customer Research, BusinessProfessional Skills: Customer Focus, Growth Mindset, Innovation Agency Overview

About Us:

The Ohio Lottery Commission is an exciting organization offering career opportunities across many different business functions.  For 50 years, the Ohio Lottery has been building an amazing organization committed to growth and giving back – and having fun while doing it.  Our mission is:  Supporting education by offering entertaining gaming experiences.  Our vision is:  Investing in Ohio’s students and communities through gaming innovation. 

We are looking for smart, passionate and creative people to join our team and help us achieve our mission.  We embrace challenge, foster an inclusive culture, and value integrity, innovation and winning.
 

Click here to visit our website and learn more about our agency and the products we offer.  Check us out on LinkedIn, Facebook, Twitter, Instagram, and YouTube!

If you are ready to play…Come join us!

Job Description

You are required to submit your resume as an attachment with your online employment application.

What You'Ll Do:

Responsibilities of the Scratch-Off Portfolio Contract Manager include but are not limited to:

  • Develops, implements and updates policies and procedures related to the management, monitoring and enforcement of the scratch-off products contract and the warehousing and ticket distribution contract on behalf of Deputy Director.
  • Develops contract monitoring plans.  Ensures vendors are meeting various service level agreements.  Enforces all components of the contracts.  Establishes vendor performance measures and requirements and ensures vendors perform according to expectations.
  • Forms, cultivates and maintains key relationships with the vendors. 
  • Consults with, advises and provides information to parties involved with the contracts.
  • Performs key functions in the scratch-off products contract and warehousing and ticket distribution contract rebid process such as Requests for Proposals, evaluating bids, and leading implementation of new vendors and products.
  • Serves as scratch-off products portfolio administrator on behalf of Deputy Director.
  • Oversees and manages all activities related to all scratch-off products lifecycles including:  Game portfolio plan, strategy, research, industry benchmarking, game creation, game design, prize structure development, working papers, game rules, game promotions, game Point of Sale material, game indexing, vendor collaboration, stakeholder collaboration, market launch, sales and performance analysis and forecasting, game closing, etc.
  • Develops and implements policies governing scratch-off products.
  • Develops strategic plans for scratch-off products portfolio, defines scratch-off products portfolio sales goals and objectives, and develops plans and strategies to maximize sales.
  • Manages scratch-off product portfolio budget.
  • Performs other duties and works on special projects as directed.
  • Develops contract monitoring plans.  Ensures vendors are meeting various service level agreements.  Enforces all components of the contracts.  Establishes vendor performance measures and requirements and ensures vendors perform according to expectations.
  • Forms, cultivates and maintains key relationships with the vendors. 
  • Consults with, advises and provides information to parties involved with the contracts.
  • Performs key functions in the scratch-off products contract and warehousing and ticket distribution contract rebid process such as Requests for Proposals, evaluating bids, and leading implementation of new vendors and products.
  • Oversees and manages all activities related to all scratch-off products lifecycles including:  Game portfolio plan, strategy, research, industry benchmarking, game creation, game design, prize structure development, working papers, game rules, game promotions, game Point of Sale material, game indexing, vendor collaboration, stakeholder collaboration, market launch, sales and performance analysis and forecasting, game closing, etc.
  • Develops and implements policies governing scratch-off products.
  • Develops strategic plans for scratch-off products portfolio, defines scratch-off products portfolio sales goals and objectives, and develops plans and strategies to maximize sales.
  • Manages scratch-off product portfolio budget.

Official State of Ohio Classification:  Policy Staff (99585)

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

5 years of experience in the field of product development or product management; 3 years of experience in managing contracts; 1 year of experience in data analysis.

OR:  Undergraduate core program in business administration or marketing; 3 years of experience in the field of product development or product management; 3 years of experience in managing contracts; 1 year of experience in data analysis.

  • OR:  Equivalent of Minimum Qualifications for Employment noted above.
  • Job Skills:  Policy Direction, Business, Contract Negotiation, Customer Research, Customer Focus, Growth Mindset, Innovation
  • You are required to submit your resume as an attachment with your online employment application.
Supplemental Information

External Applicants Invited

Note:

All final applicants tentatively selected for this position will be required to submit to urinalysis to test for illegal drug use prior to appointments. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Start Date Immediately.

This position is exempt (ineligible for overtime) from the Fair Labor Standards Act.

This position is Unclassified (exempt from the Classified Service).

The applicant is required to provide details of minimum qualifications on the application form.  Failure to do so will prohibit consideration of the applicant.  If an interview is offered, supporting documentation/paperwork (e.g., college transcripts, DD Form 214 for veterans, copy of pertinent license or certifications, etc.) will be required at the time of the interview.

New hires agree to participate in the State of Ohio Direct Deposit of Paycheck Program per Section 124.151(B) of the Ohio Revised Code.

Internal and external applicants please submit ADM-4268 (Civil Service Application) to the Ohio Lottery, Office of Human Resources, no later than 11:59PM of the posting deadline date listed.  Applications received after 11:59PM on the designated deadline date will not be considered.  Applications must be submitted online at http://careers.ohio.gov/.  Paper applications will not be accepted or considered.  All questions concerning employment opportunities with the Ohio Lottery should be directed to the Ohio Lottery, Office of Human Resources at careers@lottery.ohio.gov.   You may also call the TDD number at 1-800-750-0750 (toll free).  The Ohio Lottery does not discriminate on the basis of race, religion, color, sexual orientation, national origin, ancestry, age, sex, gender identity or expression, mental or physical disability, genetic information, veteran status and/or military status in employment or the provision of services.  NOTE:  Those who are contacted for an interview should inform the Ohio Lottery Office of Human Resources as soon as possible if, as a result of a disability, they will need an accommodation to participate in any phase of the interview process.  Such notice will not affect your eligibility to apply for this position.

Background Information

CONVICTION OF A FELONY, OR A MISDEMEANOR OF THE FIRST, SECOND OR THIRD DEGREE, WHICH INVOLVED GAMBLING, FRAUD OR MISREPRESENTATION, THEFT, OR ANY CRIME OF MORAL TURPITUDE, PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT ALREADY BEEN SEALED.  ORC 3770.021

CONVICTION OF A FELONY INVOLVING FRAUD, DECEIT, OR THEFT PROHIBITS AN APPLICANT FROM BEING SELECTED FOR THIS POSITION, AS LONG AS THE RECORD OF THE CONVICTION HAS NOT BEEN REVERSED, EXPUNGED, OR ANNULLED.  ORC 2961.02

EMPLOYMENT CONTINGENT UPON SUCCESSFUL COMPLETION OF A CRIMINAL BACKGROUND CHECK AS REQUIRED BY SECTION 3770.02(D) OF THE OHIO REVISED CODE.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Scratch-Off Portfolio Contract Manager

Office

OHIO

Full Time

78k - 98k USD/year

October 2, 2025

company logo

State of Ohio