Product Development Engineer

Product Development Engineer

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves? 

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.

In This Position…

In this role you will become an expert on our dealer facing web portal known as PTS. Opportunities to work with highly visible initiatives are available with projects such as PTS AI Assistant, connected vehicle data, PTS 2.0, and PTS Enhanced Search. You will be one of our product owners responsible for specific functions or features within the main portal. Daily collaboration with our enterprise tech development team is essential. Your work will focus on delivering new functionality, defining requirements, making test plans, verifying proper functionality, and ensuring quality. Additional responsibilities include supporting production issues, participating in user feedback sessions, and posting dealer communications.

What You'Ll Do...

You will manage new features from concept to production deployment by working closely with the enterprise tech development team. The successful candidate must define requirements, test plans, priority, and timing expectations with care and clarity. Agile ceremonies such as daily standups, planning, and demo meetings will part of your daily schedule.

If any production issues are reported during N. America's working hours you will investigate and be involved in tracking the resolution and communicating status to dealers and internal Ford users. This will involve judgement in understanding the severity of a problem and in some cases logging IT tickets with proper urgency assigned. Some level of technical investigation is expected, for example, using browser developer tools to verify requests and responses or view HTML element details.

As you learn about our systems you will take ownership of and become the subject matter expert of significant features and functions of PTS such as AI assistant, connected vehicle data, vehicle ID, Workshop Diagnostics, Repair Validation Code (RVC) restrictions, Software Validation Code (SVC) process. Expect regular participation in Technician Review Panel (TRP) to get user feedback on our products. 

You'Ll Have...

Minimum

Bachelor's degree in STEM related field

3+ years of experience with agile and/or scrum methodologies

5+ years of web application software development experience preferred

You will need to be familiar with data flow and system architecture diagrams involving multiple systems

Prior knowledge of web technologies such as HTTP, HTML, CSS, JavaScript, MVC architecture, React is desired

Prior knowledge with automotive and dealership operations

Even better, you may have...

Preferred

1-3+ years of leadership experience preferred 

Knowledge of vehicle communications protocols and devices

Knowledge of automotive warranty processes

Knowledge of vehicle diagnostics

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases

• Tuition Assistance

• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
• For more information on salary and benefits, click here: 
• https://fordcareers.co/GSRSP1

This position is a range of salary grades 7-8 .

• Visa sponsorship is available for this position. 
• Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid. Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week. #LI-Hybrid   #LI-TS3