Customer Service & Admin Support

BruntWork.com

Hybrid

Remote

Part Time

This is a remote position.

Job Highlights:

Contract type: Independent Contractor
Schedule: Project-Based (with potential for regular role by next year), Monday to Friday 8:00am to 5:00pm NSW, 20 hours per week

About the Role

We are looking for a proactive and detail-oriented Customer Service & Admin Support team member to join our Completions Department. This is initially a part-time/project-based role with the opportunity to transition into a regular position by next year, depending on performance and business needs.

You’ll start with administrative support tasks and gradually take on limited phone support responsibilities as you become more familiar with our processes.
Key Responsibilities

Provide administrative support for the Completions Department (data entry, document management, scheduling, and reporting).
Assist with customer service tasks, including handling inquiries via email and chat.
Progress into limited phone support for customers once trained.
Collaborate with internal teams to ensure smooth completion processes.
Maintain accuracy and attention to detail in all assigned tasks.

Requirements

Previous experience in administration or customer service is preferred.
Strong written and verbal communication skills.
High attention to detail and organizational skills.
Ability to learn new systems quickly and follow established processes.
Professional, reliable, and proactive approach to work.

Benefits

Independent Contractor Perks:

Opportunity to work with an established company and supportive team.
Remote/work-from-home setup.
Potential for career growth and long-term engagement.
Steady Freelance Job
Immediate Hiring

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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