Application Manager CLM (Sales and AM)

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IT Application Manager for CLM at Mycronic PG Business IT Applications

As a prime driver in the electronics industry, our world-leading and unique production solutions impact the very future of technology. And our technology is everywhere. Inside jet motors travelling the globe. Inside people as pace makers continue to save lives. Even in space, as NASA’s robot explores the lands of Mars. Right now, we are on a journey of growth, where we continue to explore new markets and expand worldwide. And on the road ahead, we need the right kind of people by our side. People, perhaps, much like you.

Your challenge-and what you can expect

In the role as IT Application Manager CLM (Customer Lifecycle Management) at Mycronic, you will work with our CLM systems related to both Sales and After-Market. Today we run Sugar CRM/MS SharePoint, ServiceMax and additional stand-alone systems to serve users all over the world. These systems are also integrated with ERP, Jira and other plug-ins/ added modules (marketing, quotes) etc. and will expand over time.

You are responsible for planning and executing application development and maintenance to achieve the business goals. You will be the chairman of the application group and work close together with business power users, developers and the System Business Owners.

In excess of this you will also maintain the SugarCRM and ServiceMax solution in detail regarding configurations, lifecycle administration for the different components connected to the system. Together with partner developers you troubleshoot and develop the system and its integrations. These systems covers two of our Business Divisions called PCB-Assembly Solutions and Pattern Generator, that means there are different stakeholders with different needs that need to be balanced in todays combined systems environments.

Key Responsibilities:

• You will have both strategic and operational responsibility and ensure and improve Mycronic's CLM capabilities throughout the entire system lifecycle.
• Handle and support incidents and troubleshooting
• Overall responsibility also to align with cybersecurity compliance within the CLM suite of applications.
• Lead small to medium-sized projects and manage change requests and roll-outs for continuous improvement.
• Structure data and system usage for efficient lifecycle administrations data management initiatives. You are the driver for the Customer Master Data Domain development together with other data-domain-drivers.

You will belong to the growing team of “Business IT Applications” which of today consists of five application managers, one infrastructure responsible and one portfolio manager. In addition we are five IT application specialists (and partner developers) representing different tooling groups like PLM, SCM&BI/Finance and Common IT/OT.

Who you are – and what you will need to succeed

• You have a perennial experience of working within Sales and Service/ After Market development and change management or CLM- system development, support, troubleshooting.
• You find it natural working together with System Owners, Business Power Users, Application specialists and developers to continuously improve the system.
• As a person you´re thorough and you have the ability to work both in a group and alone. You feel responsible for your duties and your great interest within IT makes it natural for you always being up to date within your area of expertise.
• To thrive in the role at Mycronic, we believe that you are motivated by a fast-changing environment where your ability to prioritize and reprioritize comes into its own.
• As we´re a small department working close it’s important that you are prestigeless to work both with details and strategic views and find it natural to help your colleagues with surrounding tasks when needed.
• In addition, you can also independently set up plans for your work and build structures that others can use and work according to.
• Finally, you are a persistent person and have an ability to work hard and stay motivated in a fast-paced environment. You take responsibility, show commitment and do what is necessary to achieve your and Mycronic's goals.
• In addition to the above we see it as strongly preferred, but not required, with a post-secondary-education within Computer science or Industrial engineering or similar.
• Mycronic is an international company and professional written and spoken English is required. Written and spoken Swedish is a strong asset.

Welcome with your application!

Welcome with your application as soon as possible or at the latest 2025-10-06

In this recruitment we work together with Computer Sweden Recruitment, please contact recruitment consultant, Oscar Nordström, oscar.nordstrom@csrecruitment.se 0722 522 375.

We accept applications in both Swedish and English.

Details
Department: Business IT Applications
Place of employment: Headquarters in Täby, right outside Stockholm
Country: Sweden
Application deadline: 2025-10-06
Contact person/s: Oscar Nordström, Computer Sweden Recruitment
 

How to apply: APPLY HERE