Sr Sales Support Specialist

ADI Global Distribution is seeking a motivated, analytical, and collaborative Sr Sales Support Specialist to support and optimize our sales strategy and execution. This role plays a critical part in enabling the sales organization through data-driven insights, process improvements, partner support and technology enablement. As part of the AV sales team, you will partner with cross-functional stakeholders to deliver scalable solutions that drive performance and business growth.

Job Duties

• Collaborate with sales, marketing, finance, and operations teams to enhance sales effectiveness through improved tools, analytics, and insights.
• Prepare, analyze, and interpret operational and financial results, utilizing internal and external data sources with an emphasis on impactful, actionable conclusions. 
• Identify reporting issues, gaps in processes, and work cross-functionally across the organization to drive timely resolution, analyze sales and margin performance.
• Improve selling results and overall efficiency within sales organization through behavioral change.
• Own and manage sales data and reporting infrastructure (e.g., dashboards, KPIs, pipeline analysis, win/loss analysis). 
• Track strategic sales initiatives and provide reporting in timely fashion.
• Manage, analyze and summarize weekly/monthly buying group and rep group data, create weekly updates for key stakeholders, engage in meetings to communication and provide feedback to ensure maximizing third party rep efficiency. 
• Oversee, analyze, and synthesize weekly and monthly data from buying and rep groups; deliver concise updates to key stakeholders; actively participate in meetings to communicate insights and provide strategic feedback aimed at optimizing third-party representative performance.
• Manage and maintain records including customer and supplier to ensure accurate accounting for buying and rep groups.
• Support the execution of company initiatives by tracking project timelines, deliverables, and coordinating resources as needed
• Provide performance insights and business intelligence to support strategic decisions across customer segments, sales channels, and product categories.
• Assist in forecasting, territory planning/optimization, and target setting, aligning with go-to-market strategies and business objectives. 
• Lead continuous improvement initiatives for CRM systems, reporting tools, and sales processes.
• Conduct root cause analyses and recommendations to drive revenue growth and improve sales productivity.
• Support onboarding and ongoing enablement of the sales and partners through training on processes, tools, and performance metrics.

You Must Have

• 5+ years of experience in Sales Operations, Business Analytics, Category Support or a similar role supporting commercial teams.
• Strong analytical and quantitative skills; ability to turn data into actionable insights.
• Proficiency with Excel and data visualization tools (e.g., Power BI, Tableau).
• Excellent communication and interpersonal skills; proven ability to collaborate across departments.

We Value

• Experience with CRM platforms, especially Salesforce.
• Working knowledge of SQL or other data query languages.
• Familiarity with B2B distribution, technology, or electronics industries.
• Experience supporting a geographically dispersed sales team.

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Resideo is a $6.76 billion global manufacturer, developer, and distributor of technology-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12.8 million customers through our Products & Solutions segment. Our ADI | Snap One segment spans 200+ stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast-growing, purpose-driven industry. Learn more at www.resideo.com.

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster, "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision. Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice. If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.