Executive Business Administrator

The Business & Industry Copilots group builds and operates Microsoft’s business applications and agentic AI tooling—including Dynamics 365, Copilot Studio, Power Apps, Power Automate, and Dataverse.

Dynamics 365 is Microsoft’s suite of enterprise software that power many of the largest businesses in the world. The Customer Experience Applications Team delivers Dynamics 365 Customer Service Omnichannel that lets our customers run intelligent and highly scalable contact centers. We are building the next generation of our applications running on Azure that pull together Dynamics 365, Office 365 and a number of other Microsoft cloud services to deliver high value, complete, and predictive application scenarios across all devices and form factors.    

 We are looking for an Executive Business Administrator to join our team to support a corporate vice president of Customer Experience Applications.

As an Executive Business Administrator on the Microsoft Dynamics Customer Experience Applications team, you’ll collaborate with senior business and technology leaders, internal users, and partners to shape and deliver impactful solutions.

 Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Provide strategic calendar management and time planning support for manager(s).
• Align calendar based on knowledge of manager's preferences and operating styles.
• Continue to build and leverage network across organizations to enable their team and leader's work.
• Begin to provide leadership within the discipline and participates in the Business Support community.
• Facilitate team experience activities.
• Collaborate with Global Talent Acquisition (GTA) to facilitate internal and external recruitment efforts, and partners with hiring managers to ensure a smooth process.
• Own the coordination, logistics, and direction for events.
• Lead by example and serves as a role model to Business Support colleagues by maintaining a positive attitude, demonstrating executive presence, influencing others, and encouraging self reflection during challenging situations.
• Balance multiple projects end to end with varying deadlines, while maintaining executional and operational excellence within the business and across business groups as applicable. Participates in discretionary budget tracking and reporting.
• Understand and help to implement rhythm of business (ROB) in line with recognized patterns, and proactively takes action on business cadence. Maintains and manages up-to-date space-management processes and team spaces. Manages travel arrangements for manager(s) and/or group.
• Embody our culture and values

Qualifications

Required Qualifications:

• 5+ years Administrative, Business Support, or customer service experience in an environment with an emphasis on scheduling meetings/events, travel management, and administration work for executive/upper level management.
• 2+ years' experience managing complex calendars for executive/c-suite level
• 2+ years' experience supporting internal and external customers

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree in relevant field (e.g., Business Administration, Human Resources [HR], Marketing, Communications, Psychology, Sociology)
• 2+ years experience serving as mentor to others.
• 3+ years experience reviewing and managing administrative budgets (e.g., for events, morale, travel, training).
• OR equivalent experience.

Business Support ATR-D - The typical base pay range for this role across the U.S. is USD $30.29 - $50.53 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $41.83 - $57.88 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 8, 2025.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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