Commercial Executive

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.  

SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.  

If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.   

The Small and Medium Business (SMB) segment within SME&C is at the leading edge of growth and transformation. It’s a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling a high level of customer and partner experience. 

As a Commercial Executive, you will serve as a trusted advisor to customers, leading the design and execution of commercial strategy and negotiations. You will be responsible for selling the right commercial solution at the right time, ensuring every deal is compliant, profitable, and aligned with Microsoft’s strategic goals. This role is pivotal in driving customer success through commercial excellence and strategic engagement.

Responsibilities

• Lead commercial strategy development and execution for assigned accounts or segments.
• Drive deal structuring, pricing, and negotiation aligned with customer needs and Microsoft’s business objectives.
• Ensure compliance with internal policies and external regulations across all commercial engagements.
• Collaborate with account teams, finance, legal, and operations to deliver seamless deal execution.
• Analyze market trends and customer data to identify growth opportunities and optimize commercial outcomes.
• Maintain accurate forecasting and pipeline management using CRM tools.
• Champion Microsoft’s values and contribute to a culture of inclusion, integrity, and innovation.

Qualifications

Required Qualifications

• Bachelor’s degree in Business, Finance, Economics, or related field.
• 7+ years of experience in commercial sales, deal negotiation, or business development.
• Proven ability to manage complex deals and customer relationships.
• Strong analytical and financial modeling skills.
• Excellent communication and stakeholder management capabilities.
• Fluent in Japanese and English.

Preferred Qualifications

• Experience in technology or cloud services industry.
• Familiarity with Microsoft’s MCEM framework and commercial tools

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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