Human Resources Business Partner

Large company with great ambitions and close relations

Efficy is a leading European Customer Relationship Management (CRM) solution that provides businesses of all sizes with comprehensive, flexible, customizable, and scalable software to support their growth. Efficy’s platform includes solutions for marketing automation, sales, project management, customer service, and customer engagement. Currently, more than 300,000 users across 63 countries rely on Efficy’s tools.

Founded in 2005 and headquartered in Brussels, Efficy has around 500 employees working in local offices across Belgium, France, Spain, the Netherlands, Sweden, Denmark, Finland, Norway, Poland (Warsaw), Hong Kong, or remotely.

Our mission is to contribute to the success of every company by helping them turn customer data into valuable insights while simplifying their employees' work.

At Efficy, no two days are the same, and things evolve quickly. So, fasten your seatbelt and join us on this exciting journey!

A unique work experience & company culture

We want our employees to thrive in their daily lives, which is why you can expect exciting challenges, online music quizzes, onsite ping-pong tournaments, and much more. Communication is informal, and your colleagues are always just a short call away.

Position Overview

We are looking for an enthusiastic and motivated HR Officer to join our HR team in Utrecht. In this role, you will spend around 40% of your time on payroll and HR administration for the Netherlands and Denmark, and the remainder supporting a wide range of HR activities. This is an excellent opportunity for someone with some HR experience who is eager to develop into a broader HR generalist role and grow within an international environment.

Key Responsibilities

Payroll & HR Administration (40%)

• Prepare and process monthly payroll for the Netherlands and Denmark in collaboration with external payroll providers, ensuring accuracy, timeliness, and compliance.
• Maintain personnel data in our HR systems, ensuring correctness and completeness.
• Support employees and managers with questions on contracts, benefits, and local legislation.
• Handle personnel administration (onboarding, offboarding, contract management, reporting).
• Registration of sick leaves in the Dutch ARBO system

Generalist HR Support (60%)

• Act as a first point of contact for employees and managers in Utrecht and other regions.
• Support managers in applying HR policies and procedures in line with both local legislation and company guidelines.
• Assist managers in the recruitment process by liaising with external recruiters, helping to define role requirements, and guiding them through the interview and selection process.
• Contribute to performance management cycles, employee satisfaction measurement, employee development initiatives, and HR projects.
• Provide guidance on employee relations matters and escalate complex cases when needed.
• Stay informed about HR legislation and best practices in the Netherlands and Denmark.
• Provide guidance in the execution of the law “Poortwachter” together with our Arbo company

Profile

• Some experience in HR operations or administration, preferably with payroll exposure.
• Knowledge of Dutch employment law; exposure to Danish payroll is a plus but not required (training will be provided).
• Bachelor’s degree in HR, Business Administration, or related field is preferred.
• Strong organizational skills, attention to detail, and a hands-on mentality.
• Proactive, eager to learn, and motivated to grow into a broader HR generalist role.
• Excellent communication skills in Dutch and English (spoken and written).

What We Offer

• A dynamic and international work environment.
• The opportunity to combine operational HR tasks with broader HR generalist experience.
• Guidance and support to learn and grow within the HR field.
• An office-based role in Utrecht with flexibility where possible.
• A stable and growing company with an entrepreneurial mindset, where your ideas are valued, and we support you in making them happen.
• International growth opportunities and internal mobility.
• Engaging events: team lunches, after-work gatherings, sports activities, and trips.
• Learning opportunities: languages, technology, product knowledge, sales techniques, and leadership development.

Reporting Line

Reports to the Head of HR.

Find more jobs at https://jobs.efficy.com

Efficy is a people-first employer, committed to providing equal opportunities for all candidates. We take pride in the diversity of our team and welcome you—exactly as you are. This includes your gender identity, sexual orientation, religion, ethnicity, age, or disability status.

If you're interested in joining us, we encourage you to apply. We can’t wait to meet you!

Disclaimer

Efficy does not accept unsolicited assistance from search firms for this employment opportunity. Please refrain from making phone calls or sending emails.

All résumés submitted by search firms to any Efficy employee via email, the internet, or any other method without a valid written search agreement in place for this position will be considered the sole property of Efficy. No fees will be paid if a candidate is hired as a result of an unsolicited referral or through other means.