IT Coordinator

It Coordinator

Are you passionate about technology and ensuring smooth operations behind the scenes? We’re looking for an IT Coordinator to provide hands-on support for our hotel’s systems and infrastructure, ensuring that both colleagues and guests enjoy seamless digital experiences.

• A little taste of your day-to-day:Every day is different, but you’ll mostly be:
• Assisting with the installation, configuration, and maintenance of hardware, software, and network systems.
• Providing first-line technical support to hotel colleagues, resolving IT issues promptly and professionally.
• Coordinating with external vendors and internal IT teams for troubleshooting and system upgrades.
• Monitoring system performance and ensuring data security, backups, and compliance with IHG IT standards.
• Maintaining an updated inventory of IT equipment and ensuring proper usage and maintenance.
• Supporting hotel technology systems such as PMS, POS, Wi-Fi, telephony, and back-office applications.
• Assisting with onboarding colleagues by setting up accounts, access rights, and required devices.

What We Need From You:

• A diploma/degree in Information Technology or related field.
• 1–3 years of experience in IT support, preferably in hospitality or service-oriented industries.
• Strong troubleshooting skills with knowledge of Windows OS, networking, and Microsoft Office tools.
• Familiarity with hotel IT systems (PMS/POS) is an advantage.
• Excellent communication skills, with a customer-focused and service-oriented approach.
• Flexibility to support operations during evenings, weekends, or emergencies.
• What you can expect from us:
• The chance to work in a dynamic 5-star environment with world-class technology systems.

Career growth opportunities within IHG’s global network.

Competitive salary, benefits, and learning & development programs.

A supportive culture where innovation, collaboration, and your ideas matter.