Human Resources Manager

Description

All Roads Lead To You...

At Indigo Road Hospitality Group it is our goal to be the best job you'll ever have in the hospitality industry. No joke, it’s what we truly aim for. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart.

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

The Role

 In this role, you are exceptionally organized and detail oriented, with the ability to tackle both the small details and bigger picture items. You will complete multiple tasks daily, assist in HR investigations, and handle last minute needs often; all while communicating well with all audience levels. At the heart of it, you’re in HR for your love of people and wanting to ensure they have a great place to work. You also thrive under the pressure of working in the hospitality industry, knowing that no day is ever the same, which is what makes it exciting and never boring! 

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

• Keep a consistent pulse on emerging HR issues by maintaining consistent interaction with managers and staff members.
• Assist in internal employee questions, concerns and investigations.
• Act as a strategic business partner with all leadership roles in the Restaurant Division, assisting on coaching and counseling issues such as employment policies, procedures, and recruitment needs.
• Assist in New Manager Orientation training programs helping to train and communicate all HR standards with new hotel and restaurant leaders.
• Assist with restaurant and hotel openings, new hire orientations and new hire onboardings.
• Track all new hire background checks and report results within 3 days.
• Assist in maintaining an updated employee handbook and assist in the creation of or editing HR Policies.
• Assist Director of Benefits in overseeing benefits and payroll and the annual open enrollment process.
• Conduct regional wage surveys when needed.
• Retain historical HR records by filing and keeping past and current records in Paylocity.
• Assist in tracking the Food Manager Serve Safe requirements and TIPS alcohol requirements.
• Process and track all workers’ compensation claims for restaurant and hotel employees.
• Process all unemployment claims for restaurant and hotel employees and attend all unemployment hearings as needed. Prepare documents and all paperwork required for the claims process. 
• Manage and track employee 60-day new hire review process for hotel employees.
• Participate in weekly HR Department meeting. 
• Work with the Training Director to build OSHA Training, leadership training and other relevant HR training as needed.
• Maintain compliance with federal, state and local employment laws and regulations.

Requirements

Requirements For Success:

• Must have at least 3-5 years of experience in a human resources generalist role, within the hospitality industry.
• Must be able to work in office located in Charleston, SC 
• Must have Food & Beverage experience.
• Must be able to work in a fast paced, growing company culture environment.
• Must be able to act with integrity, professionalism, and confidentiality at all times. 
• Must work well in stressful high-pressure situations, make decisions, and maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems, as necessary.
• Must be effective at listening, understanding, and resolving the concerns and issues raised by co-workers.
• Flexible to work nights and weekends when necessary.
• Ability to travel 60% of the time. 
• Excellent communication skills, both written and verbal, required.
• Experience with Paylocity a plus.
• A bachelor’s degree is required.
• Familiarity with multi state employment law.
• Familiarity with Organizational Development and Talent Management practices and trends.

Disclaimer: The above job description is not an exhaustive list of all of the duties and responsibilities of the position, nor should it be construed as a contract. As with all positions at Indigo Road, employment is “at will” or voluntary on both the part of the employee or employer. That’s means employment can be terminated by either party with or without notice and/or with or without cause.

Indigo Road is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state or local laws, including but not limited to race, color, sex, ancestry, age, national origin, religion, mental or physical disability, marital status, family responsibility, sexual orientation, gender identity or expression, pregnancy, personal appearances, tobacco use, matriculation or political affiliation, genetic information or any protected veteran status. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.