Senior Data Analyst, Performance Management

Who Are We?

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

As a data analyst, your work is a canvas for change, painted with the data you explore and the insights you uncover. You're not just joining a team; you're embarking on a mission to reshape the financial landscape for all Africans, making tomorrow not just different, but better. Turning data into pathways, obstacles into stepping stones, and potential into reality. Together, we can build lasting financial confidence across Africa, one insight at a time.

Position Overview

This is a data analyst role in the Performance Management capability. This role is central to how leaders at Sanlam Fintech measure success, understand drivers, and intervene to achieve success. You will design, maintain, and deliver a consistent set of KPIs and drivers that power performance management across SFT. You will work with business, product, commercial, and operations leaders to ensure metrics are well-defined, trusted, and actionable, and bring them to life through insightful dashboards and performance stories.

This is not just a reporting role; it is about building a culture of measurement and learning. You will shape how leaders steer the business with confidence. Your ability to explore and interrogate data, generate impactful visualizations, and deliver data-driven stories will be key in shaping the success of performance management: ensuring Sanlam customers experience better outcomes and value, while the business improves its overall performance.

What You’Ll Achieve In The First 12 Months

• We have a trusted and aligned metrics framework across key pillars: Work with Exco and business units (BU) leaders to co-define success metrics and their drivers, ensuring shared definitions, consistent baselines, and traceability from BU-level measures to SFT-wide outcomes.
• We always know how well SFT is performing and roughly why: Deliver curated performance metric visualisations that connect SFT top-level KPIs to their drivers. Make it easy for leaders to zoom from outcomes (e.g., revenue, cost-to-serve, client engagement) into underlying drivers, and explain performance movements with clear narratives.
• Performance Management is embedded in leadership rhythms: Partner with Exco and BUs to ensure that Performance Management capability becomes the foundation of cluster-wide performance discussions and OKR reviews.
• We generate interventions that change outcomes: Performance facts fuel deeper investigation and learning loops conducted by data scientists and analyst within BUs and targeted interventions.

What You'Ll Have

• 3+ years in insights producing role as a data scientists / analyst
• Proven track record of defining KPIs/metrics that influenced decision-making
• Strong proficiency in SQL and experience with at least one BI/visualisation tool (Tableau, PowerBI)
• Experience partnering with senior business stakeholders
• Strong data storytelling and communication skills, comfortable engaging with non-technical executives.

How You’Ll Think

You focus on outcomes, not outputs. Ensuring metrics drive interventions that improve customer and business results.

• You’re high agency. Looking for ways to do, instead of reasons not to.
• Where some see impossible, you see a way: Turning obstacles into opportunity, chance into change.
• You love creating more with less. Knowing that the biggest impact is born of the smallest acts.
• You seek out and value different perspectives. Believing that when we change how we look at things, how things look for us also changes. Making tomorrow not just different, but better.

What You’Ll Enjoy

• Storytelling with data, moving leaders from numbers to actions
• Being in a high ownership, high ambiguity, high autonomy environment where the impact of your work matters. The ideal environment for your capability growth.
• Learn from the best. Get guidance from some of the most seasoned professionals around. Our mentorship vibe is all about growing together, both professionally and personally.
• Diving into projects that touch the lives of millions. Making a real difference in how people manage their money and plan their lives.
• Working with modern technologies, from Snowflake to DBT, Airflow and Tableau
• A chance to be one of the first data analysts in a newly formed domain team!

Build A Successful Career With Us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround Time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our Commitment To Transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.