Quality Compliance Analyst

Who We Are

Maxwell, founded in 2015 by homebuyers frustrated with the mortgage process, has created a platform that streamlines and speeds up loan closings by over 45%. Our mission is to democratize mortgages by making them more accessible and efficient, reducing stress for borrowers and helping lenders stay compliant.

We are committed to a supportive, diverse, and inclusive culture, living our values of Rigor, Ownership, Curiosity, Kindness, and "Straight Up" to promote equality and financial empowerment. Intrigued? Say hello!

Job Summary

As the Quality Control Compliance Specialist (for Diligence) at Maxwell, you enjoy digging in to ensure loan files are accurate and compliant with regulatory standards. You understand what is needed to properly identify, investigate and report State and Federal Regulatory Compliance issues.

Job Duties

• Responsible for the Quality Control and documentation of loan reviews completed by compliance teams as well as providing feedback on potential errors to act as subject matter expert
• Audit loans for final review of loan documentation for accuracy and completeness
• Review data captured by compliance in diligence system against source documents to ensure accuracy
• Review Loan Estimates and Closing Disclosures for compliant changes in fees, update system or issue findings
• Reviewing compliance test results to ensure accuracy of points and fees data
• Provide procedures and address issues that may hinder accuracy, timeliness and deadlines
• Provide coaching, training and development to staff to ensure company and department goals and key performance indicators (KPIs) are met.
• Assist in providing guidance on daily matters and questions regarding underwriting guidelines or compliance questions relating to RESPA (Regulation X), TILA (Regulation Z) and state regulations
• Ensuring any exceptions are captured and recorded for incorrect or missing documentation, data errors, and any discrepancies
• Maintaining communication with internal contacts as necessary to ensure expectations and timelines are met; escalating issues, as needed
• Applying exceptions and handling validations where necessary while also tracking time spent to ensure a complete and accurate review while tracking time spent on reviews

Skills & Abilities

• Ability to meet production quality and service standards
• High technical aptitude - we are a tech company so must have familiarity with platforms like Slack, Zoom, Microsoft Office, etc. as well as dedicated office space
• Strong written and verbal communication skills - analytical ability, good judgment, detail-oriented, and organized
• Ability to produce reports, analyze results, identify issues and take corrective actions
• Understanding of the credit rating agency requirements, grading and condition clearing processes
• Current working knowledge of underwriting guidelines, investor guidelines, regulatory compliance and TRID practices
• Must have experience with Mavent
• Knowledge of LauraMac system a plus

Skills & Abilities

• Extensive experience in Quality Control/Due Diligence/Secondary Market as well as fraud investigative reviews, specifically within banking or lending (required)
• Experienced with reading, analyzing and understanding compliance regulations and required closing documents and disclosures