Senior Business Development Manager

About Fwd Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.

For more information, please visit www.fwd.com

In Singapore, FWD aims to change the way people feel about insurance by leveraging technology to deliver products and services that are relevant, easy to understand and always convenient for our customers. To this end, we have a direct-to-consumer (DTC) platform that allows customers to buy their preferred life and general insurance products directly from our website; as well as a network of preferred Financial Advisory (FA) firms for customers who want to speak with an advisor before committing to an insurance plan. Whatever their preference, we believe insurance should be simple, reliable and convenient.

If you are looking for a career where you can create a real impact and celebrate living, we invite you to join us on our exciting journey.

Purpose

Act as an business development manager managing the financial advisory (FA) distribution channels.

Key Accountabilities

• Responsible for business development with FA partners to achieve both short term and a sustainable long term FWD’s growth strategy for both top line and bottom line.
• Drives and influence the required sales behaviour in line with FWD’s business requirements by promoting FWD’s products and services to new and existing partners.
• Build a sustainable long-term relationship with core and new FA partners.
• Generate business development opportunities and account management activities with Financial Advisers and Financial Directors
• Participate in product development cycle to ensure that the product specifications meet both the needs of the targeted customer segments and company financials.
• Provide market feedback on market trends including but not limited to product features and marketing activities of competitors, etc.
• Work closely with marketing team to ensure products and services are in the forefront of the market.
• Partner with operations team to ensure seamless operational processes and ensure excellent customer experience.
• Manage relationships with key internal and external stakeholders.
• Ensure regulatory and compliance requirements, when necessary.
• Expansion of distribution network by onboarding new FA partners
• Providing support to junior team members to achieve department/company KPI.

Qualifications / Experience

• More than 7 years of direct experience managing a FA channel with an insurer
• Have existing relationships with FAs in the market

Knowledge, Skills & Ability

• Good understanding of life products and trends that are key within the FA channels
• Ability to influence key internal stakeholders to deliver a winning products and services proposition
• Ability to provide recommendations based on customer needs and market trends
• Highly independent and motivated
• Customer centric with strong communication skills