Enterprise Resilience Senior Manager

SENIOR MANAGER, ENTERPRISE RESILIENCE – CUSTOMER AND OPERATIONS – SYDNEY

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to securing the future for our customers.

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being.

Let’s care for tomorrow, so we can create a better future together, for everyone.

About The Role

Following the continued success and growing scope of our Enterprise Resilience program, we’re now looking to appoint a dedicated Senior Manager to help lead and evolve our resilience capability. This is a senior role responsible for driving the operational resilience agenda under CPS 230 and embedding it across Allianz Australia's critical operations. You’ll lead strategic initiatives across Business Continuity and Crisis & Incident Management, oversee lifecycle resilience activities, and ensure resilience risks are actively managed within appetite. As a key partner to the General Manager, you’ll help shape team practices, lead reporting and governance, and work closely with Cyber, IT, Risk, and the Business to ensure resilience is integrated into decision-making and response. This role offers the opportunity to influence enterprise-wide resilience outcomes and contribute to a high-performing, purpose-driven team.

• Lead the operational resilience, embedding regulatory requirements into business-as-usual processes, reporting, and governance.
• Shape and execute the enterprise resilience strategy across Business Continuity and Crisis & Incident Management, aligned to Allianz Group and APRA standards.
• Oversee lifecycle resilience activities including BIAs, risk assessments, testing, training, post-incident reviews, and continuous improvement initiatives.
• Lead and coordinate resilience reporting across dashboards, risk updates, and governance forums, ensuring insights are timely, actionable, and aligned to APRA CPS 230 and Allianz Group standards.
• Embed operational resilience principles across all resilience practices, and partner closely with Cyber, IT, Third Party Risk Management, Risk, and the Business to ensure alignment and integration into decision-making, exercises, and real-time response.
• Drive stakeholder engagement and capability uplift to embed a resilience culture and ensure ongoing alignment with CPS 230 and broader resilience obligations.
• Design, maintain, and continuously improve team processes and practices across all resilience domains, ensuring consistency, efficiency, and alignment with CPS 230, Allianz Group standards, and evolving business needs.
• Manage resilience risks across the Enterprise Resilience portfolio, ensuring operational resilience obligations are reflected in risk profiles, controls, and reporting, and that risks are actively monitored, escalated, and kept within approved appetite.
• Support the General Manager, Enterprise Resilience with providing leadership coverage, mentoring team members, supporting budgeting and financial management, and driving productivity initiatives across the function.
• Support external engagement and benchmarking activities by monitoring industry developments, contributing to regulatory responses, and representing Enterprise Resilience in delegated forums or working groups.

About You

• Tertiary qualification in a relevant discipline (e.g., risk management, business continuity management, crisis management, information technology etc)) or equivalent experience.
• Hold a relevant resilience-related certification, or be working towards one (such as Business Continuity Institute, ISO 2231 lead implementer or auditor or relevant master degree).
• Significant experience in resilience management or related fields within a complex, matrixed financial services organisation.
• Demonstrated ability to partner and collaborate effectively with stakeholders, establishing strong relationships and influencing outcomes across both IT and business strategy.
• Proven experience implementing and embedding a Business Continuity Management System, including development of frameworks, processes, tools, and governance aligned to regulatory and organisational standards
• High attention to detail, with the ability to identify errors or inconsistencies quickly.
• Proven analytical and critical thinking skills, with the ability to interpret data, identify patterns and trends, and generate meaningful insights.
• Strong planning and prioritisation skills to manage competing demands and resources effectively.
• Excellent verbal and written communication skills, including technical writing and documentation, with the ability to engage audiences at all levels.
• Extensive understanding of resilience and continuity controls, disaster recovery, and crisis and incident management.
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape. 

Benefits And Perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site.

About Our Culture

We care about everything that makes you, you. We believe in a workplace that celebrates inclusion and equal opportunity, where people of all genders, ages, religions, sexual orientations and abilities are not only welcomed but valued for the unique perspectives and talents they bring to work.  We’re committed to fostering an environment where everyone belongs and can thrive and reach their fullest potential.

Adjustments And Support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers