Assessor Team Lead

LRQA.com

Office

000

Full Time

Job ID:42925

Location:LRQA - Sao Paulo, Alphaville

Position Category:Assessors

Position Type:Employee Regular

Who We Are

At LRQA, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs. Supplier transparency is part of LRQA’s DNA to understand risk exposure associated with social compliance issues. We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety. LRQA was the first firm to integrate anonymous worker surveys into the assessment process creating the industry’s first integrated assessment. LRQA has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues. LRQA has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance. When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions.

Job Overview at a Glance

LRQA is looking for an Assessor Team Lead, Responsible Sourcing, in Brazil for an excellent opportunity to work in a multinational organization, that is growing consistently and rapidly. The Team Lead will initially focus on growing a network of trusted assessors (both full-time and contractors) and ensuring consistency and delivery. Then the team lead will also support growth in region by interacting and devising strategies for growth with the responsible sourcing leadership.

Who You Are

Are you thrilled by the idea of working in a business that aims to tackle the world’s biggest challenges? Do you want to work:

on environmental, social and governance issues
with an amazing team of like-minded creative thinkers
in a fast-paced dynamic environment
for some of the biggest and most forward-looking brands in the world

Responsibilities

Team Leadership & Development

Supervise and mentor audit staff, providing training and performance feedback
Allocate resources and manage audit schedules in discussion with the scheduling team
Foster a culture of continuous improvement and accountability
Shadow full-time and contractor audit staff in line with global quality requirements during onboarding and at least annually
Build and maintain a relationship with high performing contractors
Support contractors and staff maintaining and/or getting necessary certifications (e.g. CSCA status)
Ensure audit staff meet key performance indicators as well as APSCA requirements

Continuous Improvement and growth

Support sales leadership on recommendations on pricing and other strategic initiatives for corporate and direct to factory sales
Liaise on the team’s behalf to make suggestions for process improvements and support implementation of the changes
Answer key technical questions from internal and external stakeholders as they arise

Audit Planning & Execution

Conduct audits as needed
Book travel in accordance with assigned schedule
Conduct an opening meeting with management outlining scope and client expectations
Interview management to understand facility practices
Conduct a facility walkthrough to observe facility practices
Review documentation that demonstrates practices
Interview workers (ideally in native language or with the use of a translator) in a sensitive but impartial way to verify and explore practices
Triangulate data across data sources to come to an informed conclusion on practices • Presenting results to facility management
Advise companies on ways to improve working conditions for workers
Write comprehensive reports in English (and local language CAPs) for each assessment, in a timely and accurate manner
Provide clients, facility, vendor, and fellow staff necessary clarifications on the audit results or the report in a professional, timely, and accurate manner
Finally, meet Key Performance Targets related to report turnaround time, report quality, and budget.

Qualifications

4-year college degree in a major of Law, HR, Occupational Health and Safety or Environment /Advanced degree is preferred
Minimum five (5) years of experience in social compliance auditing
Minimum 200 social compliance audit days (verifiable)
CSCA Auditor Status
Must have valid driver’s license
Ability to travel 70% of the time
Strong business acumen
Solutions oriented and customer oriented
Effective problem solving and negotiation skills
Excellent verbal and written English and Spanish
Adaptable and flexible
Comfortable in various industries e.g. manufacturing, food & beverage
High degree of proficiency with Microsoft Word, Excel, PowerPoint, Internet-research /reporting/analysis tools
Maintains a global perspective and is culturally sensitive and aware
Highest level of personal and professional integrity and ethics.
Comfortable with confrontation, with a diplomatic and easy demeanor
Ability to operate in a multi-cultural environment with persons of varying socio-economic status
Ability to handle sensitive and confidential information.
SA8000 Auditor Certification, RBA, BSCI Certification or equivalent is a plus

Diversity And Inclusion At Lrqa:

We are on a mission to be the place where we all want to work and we are passionate about embracing different perspectives because we understand the value this brings to our business, our clients and each other. We are all about creating a safer and more sustainable future and our inclusive culture is right at the heart of our business.

Together our employees make our communities better and we want you to be part of our diverse team!

LRQA is a leading global assurance provider. The integrity and expertise we bring to our partnership with clients support their journey to a safer, more secure and more sustainable future. (Group entities).