Senior Manager, Sales Enablement

Job Description

• Our client’s success is our success. And you make it happen 
• Ever tapped your phone to buy a morning coffee, or made a purchase from your favourite online store? Chances are, we’ve made it happen.   

At Cuscal, we’ve been at the forefront of payments innovation for almost 60 years, enabling seamless, secure solutions that millions of Australians rely on every day. From launching Australia’s first ATM to being the first certified Australian fast payments Payer and Initiator in 2022, we’ve always pushed boundaries — and we’re not stopping now.  

We are a listed public company (ASX:CCL) with full direct connectivity and production capability across all domestic payment systems. Whilst the major banks leverage this capability for their consumer and business clients, our B2B model focuses on enabling other banks, fintech’s and corporates to deliver innovative and competitive payment and digital solutions to their clients and customers.  

We are looking for a Senior Manager, Sales Enablement to join our Client, Growth and Strategy team.   

The Senior Manager, Sales Enablement is a senior leadership role within Cuscal’s Strategic Growth team, responsible for setting the strategic direction of the enablement function and ensuring the business development team is equipped to drive growth across all Cuscal's Product domains, including Payments, Acquiring, Data, Card Issuing, and more.

This role leads the design and execution of scalable, high-impact enablement programs, content, and campaigns that support top-of-funnel engagement and pipeline acceleration. By fostering cross-functional collaboration and embedding best practice sales and marketing disciplines, the role ensures the Strategic Growth team operates with consistency, confidence, and clarity in market. 

This is a highly visible role across Cuscal, with responsibilities sitting across four key areas:

1) Strategic Enablement Leadership 

• Define and lead the enablement roadmap aligned with Cuscal’s five-year strategy, growth priorities and go-to-market (GTM) objectives. 
• Partner with Product, Marketing, and Compliance to ensure enablement content is accurate, timely, and aligned with strategic messaging. 
• Champion a culture of continuous improvement, embedding enablement and GTM as a core capability within the Strategic Growth team. 

2) Content & Campaign Development 

• Lead the creation of compelling sales content, playbooks, and GTM artefacts tailored to each domain (Payments, Acquiring, Data, Card Issuing, etc.). 
• Design and execute enablement campaigns that support lead generation, client engagement, and pipeline development. 
• Ensure content is accessible, up-to-date, and aligned with buyer journeys and market needs. 
• 3) Training & Capability Building 
• In collaboration with Product, design and deliver ongoing training to uplift sales capability and domain knowledge and market insights. 
• Facilitate workshops, knowledge-sharing sessions, and coaching to embed consistent sales methodologies and messaging. 
• Leverage feedback and performance data to refine training programs and improve effectiveness. 

4) Operational Excellence & Team Leadership 

• Ensure all enablement activities and materials comply with internal policies, legal standards, and regulatory requirements. 
• Manage and mentor the Sales Operations Coordinator, ensuring operational support is aligned with enablement goals. 
• Oversee the maintenance of enablement platforms, tools, and systems to support efficient workflows and resource access. 
• Establish and monitor KPIs to measure the impact of enablement initiatives on sales performance and pipeline growth. 

About You: 
You’re a strategic enabler with proven experience driving GTM effectiveness through content, training, and operational excellence. You bring a collaborative mindset, strong leadership, and a passion for building scalable enablement programs that support growth and ideally have the below skills & experience:

• Tertiary qualification in Business, marketing, finance or related subjects 
• Demonstrated background in B2B sales, marketing and or sales support with understanding of financial services regulatory environment. 
• Strong writing, communication, and project management skills. 
• Experience designing, facilitating sales training for stakeholders

Why Cuscal?  
We are in the rapidly evolving world of payments, and we are committed to providing a diverse and inclusive workplace where the very best talent in Australia chooses to work. We support our colleagues with flexible work arrangements through our hybrid model whilst also offering a wide range of educational, financial, lifestyle, health & wellbeing benefits.  

Next Step  
If you’re excited to join a company that’s shaping the future of how Australia moves money, we’d love to hear from you.  Apply now and let’s explore who you are, what drives you and how you can contribute to our vision for the future.  

Cuscal is an equal opportunity employer committed to an equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process. We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.    

 Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.