Professional Program Manager

Company Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

1. Cross-Border Professional Exchange
- Lead and coordinate global knowledge-sharing initiatives to disseminate Korea’s SP and
robotic surgery best practices.
- Manage international P2P requests (e.g., Zoom Connect, Digital HUB sessions, KOL site
visits, overseas roadshows).
- Liaise with global marketing, regional sales, and clinical teams to ensure smooth
collaboration.
2. Professional Program Design & Leadership
- Serve as program design expert for P2P, Executive Summits, Connect, ACM, and Intuitive-organized signature events.
- Build structured, scalable educational programs aligned with corporate strategy and local
market needs.
- Provide clear process frameworks for stakeholder engagement, curriculum development,
and faculty support.
3. Center of Excellence Facilitation
- Support selection and operation of Epicenter and Case Observation sites.
- Align clinical/strategic priorities with hospital faculty and internal teams to promote
excellence in education delivery.
4. ROI Tracking & Continuous Improvement
- Establish KPI dashboards and ROI analysis mechanisms for professional programs.
- Perform data-driven evaluations, report results to leadership, and propose improvements
for future events.
5. Secure Compliance Management
- Ensure all activities comply with Intuitive’s global/local standards (e.g., cross-border
contracting, data protection, HCP compliance).
- Partner with Legal, Compliance, and Regional Operations to safeguard ethical program
execution.

Qualifications

• Qualifications & Experience
• - Bachelor’s degree in Business Administration, Education, Marketing, or a related field
• (Master’s preferred).
• - 7+ years of relevant experience in program management, professional education, or
• healthcare marketing (medical device experience preferred).
• - Proven track record in commercials of healthcare industry with a good understanding of
• healthcare/HCP compliance.
• - Familiarity with the robotic surgery ecosystem and/or SP platform is a plus.
• - Proficiency in Microsoft Office Suite, collaboration tools (Zoom, Smartsheet), and data
• analysis platforms.

Additional Information

Intuitive는 고용 기회 균등 고용주입니다. 당사는 인종, 성별, 임신 여부, 성적 지향, 성 정체성, 출신 국가, 피부색, 연령, 종교, 국가 보훈 대상자, 장애 여부, 유전 정보 또는 연방, 주 또는 현지 관련 법률에 따라 보호받는 기타 모든 지위에 관계없이 자격을 갖춘 모든 지원자 및 직원에게 동등한 고용 기회를 제공하며 모든 유형의 차별과 괴롭힘을 금지합니다.

당사는 기회 균등법에 따라 범죄 및 유죄 판결 기록이 있는 고용 자격을 갖춘 지원자를 고려할 것입니다.