Solutions Architect - eCommerce Alignment

Company Description

At The Warehouse Group, we’re proud of our legacy and scale, with 1 in 3 Kiwis visiting us each week. But retail is changing fast. With a more competitive market and a challenging economic climate, we’ve recently adopted a brand-led model to stay laser-focused on our customers and the markets we serve.  We’re home to some of Aotearoa’s most iconic brands: The Warehouse, Warehouse Stationery, and Noel Leeming and we’re committed to delivering relevant, exciting experiences for all New Zealanders.

Job Description

We’re seeking a Solution Architect to focus on our eCommerce and Marketing Technology ecosystems to help optimise, extend, and evolve our enterprise systems. You’ll play a key role in designing scalable, secure customer first solutions.

This role is central to a multi-year transformation, guiding the integration of platforms and capabilities that enable seamless omni-channel operations.

Key Focus Areas

• Design and deliver omnichannel solutions that unify customer journeys across digital, store, and fulfilment touchpoints
• Architect scalable eCommerce platforms that support product discovery, cart management, checkout, and post-purchase experiences
• Addressing the design of our marketing technology which covers loyalty, marketing automation, adtech, personalisation and promotions.
• Maximise ROI by architecting tech that makes every marketing dollar go further
• Integrate planning, inventory, and fulfilment systems to enable real-time availability, accurate order orchestration, and flexible delivery options
• Ensure governance and consistency across platforms, with a focus on secure data flow, API management, and system interoperability
• Support cloud migration and platform modernisation, shaping roadmaps that enable agility, resilience, and future growth
• Conduct technical assessments and propose enhancements to improve performance, security, and customer experience across channels
• Mentor architects and technical teams, fostering capability in omnichannel design, integration patterns, and retail architecture
• Stay informed on emerging technologies and best practices, including headless commerce, composable architecture, and customer data platforms

Qualifications

This role demands more than technical know-how; it requires someone who can turn strategy into action. You will bring hands-on experience architecting eCommerce and retail systems, with a sharp eye for integration, performance, and customer impact. If you enjoy solving real-world challenges with elegant, scalable solutions, we’d love to meet you.

We’re seeking candidates who bring the following experience and capabilities:

• Extensive experience in solution architecture within retail, eCommerce, or omnichannel environments (typically 8+ years)
• Proven track record designing and integrating platforms across digital commerce, ERP, CRM, POS, WMS, and supply chain systems
• Strong understanding of cloud-native architecture, with hands-on experience in Azure, AWS, or GCP
• Familiarity with headless commerce, composable architecture, and API-first ecosystems
• Deep knowledge of retail operating models, including planning, inventory, fulfilment, and customer engagement
• Experience with platform modernisation, cloud migration, and legacy system transformation
• Proficiency in integration patterns, data flow design, and secure architecture (e.g., PCI-DSS, GDPR)
• Strong stakeholder engagement skills, with the ability to translate business needs into scalable technical solutions
• Experience mentoring technical teams and contributing to architectural governance
• Relevant certifications (e.g., TOGAF, AWS/Azure Architect, Oracle Retail) are highly regarded
• Bachelor’s degree in Computer Science, Information Systems, or a related field

Additional Information

Eligibility

To apply, you must be legally entitled to work in New Zealand at the time of application. We are unable to support visa sponsorship for this role.

If you’re ready to architect solutions that serve real people, in real time, through real change—apply now and help us shape what matters!