Operations Manager

Company Description

At TA Services, we don’t just move freight – we move business forward. Since 1986, we’ve been delivering peak performance for our customers through our Freight Brokerages, Managed Transportation, Warehousing & Fulfillment, Mills Services, and Cross-Border Logistics.

What sets us apart? Our people! At TA, culture isn’t an afterthought – it’s a competitive advantage. We’re intentional about building a workplace where you’re supported, challenged, and equipped to grow. From day one, you’ll get the tools, training, and trust to unlock your full potential.

We believe when the right people live the right values, there’s no limit to what we can achieve. If you’re driven, collaborative, and ready to win, you’ll fit right in.

Here’S What Drives Us:

• · People First – We lead with care, connection, and respect.
• · Service – Our customers, carrier partners, and team members deserve nothing less than excellence.
• · Safety – Built into every move we make.
• · Results – High standards. Real outcomes.
• · Innovation – We push boundaries and never settle.

Sound like the kind of team you want to be part of? Let’s take a closer look at the role

Job Description

TA Services is seeking an energetic, safety-conscious, and detail-oriented Operations Manager to oversee warehouse operations and logistics. Reporting to the Operations Leader, this role acts as a key customer contact and manages daily execution of safety, delivery, staffing, and inventory accuracy. The ideal candidate will be a collaborative leader, capable of enforcing policies, mentoring teams, and ensuring optimal material flow and delivery execution. 

Key Responsibilities

• Lead warehouse operations including material flow, staffing, on-time delivery, and customer satisfaction across multiple shifts. 
• Conduct employee performance reviews, manage attendance, support staffing needs, and handle employee relations in partnership with HR. 
• Ensure adherence to PPE standards, safety protocols, ISO 9001:2000 quality systems, and internal compliance procedures. 
• : Serve as the primary customer liaison; ensure accurate receiving, order setup, and timely resolution of inventory or delivery issues. 
• Develop and drive continuous improvement initiatives and contribute to the Annual Operating Plan (AOP) to meet business and performance goals. 

Work Environment

• Fast-Paced Warehouse/Logistics Environment

• High focus on safety, quality, and service 
• Leadership accountability for 1st and 3rd shifts 
• Team-oriented culture with performance incentives 
• Monday-Friday, 2PM to 10:30PM.
• High school diploma or equivalent required 
• Bachelor’s degree preferred (especially in Supply Chain, Logistics, or Business) 
• 3–5 years of experience in warehouse operations or logistics management 
• Prior leadership or supervisory experience required 

Qualifications

Education

Experience

• Proficient in Microsoft Office (Word, Excel, Outlook) 
• Experience with Warehouse Management Systems (WMS) 
• Familiarity with ISO 9001:2000 and quality control procedures 
• Continuous improvement/lean methodology experience preferred 
• High integrity, dependable, and accountable 
• Excellent communicator (verbal and written) 
• Motivational leader and team-oriented 
• Strong organizational and problem-solving skills 

Personality Traits

• Calm under pressure with a flexible, adaptive mindset 
• Detail-focused with a drive for operational excellence

Additional Information

• Competitive Compensation

• Accrue up to five days PTO in first year. Two-weeks vacation, plus one week PTO accrue on first anniversary. 
• Medical, Dental, Vision, Life Insurance, Disability 
• Other benefits include Doc-On-Demand, Tuition Reimbursement, Paid Volunteer Day, Employee Assistance Program 

All your information will be kept confidential according to EEO guidelines.