Associate Director, Field Training - Access and Reimbursement, Immunology

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The Associate Director of Training for the Immunology Access and Reimbursement Team is responsible for strategically leading, developing, and overseeing comprehensive training programs that support the Immunology Field Reimbursement Manager and Customer Solutions Specialist Teams across AbbVie Patient Services. This role ensures the ongoing development of training initiatives, alignment with business objectives, and operational excellence through effective team leadership, collaborative engagement, and continuous improvement.

Key Responsibilities:

• Collaborate with Immunology Field Reimbursement Manager and Customer Solutions Specialist Team leadership and stakeholders to align development initiatives with business goals and outcomes.
• Develop and execute a holistic training and development strategy in alignment with Immunology Field Reimbursement Manager and Customer Solutions Specialist Team objectives and broader organizational goals.
• Ensure training programs are tailored to business needs, driving high-quality outcomes.
• Lead, mentor, and manage a team of training professionals, ensuring access to necessary resources for success.
• Maintain current, relevant, and compliant training materials and curriculum, reflecting industry standards and regulatory requirements specific to Access and Reimbursement.
• Employ diverse training delivery methods, such as e-learning modules, interactive workshops, webinars, and blended learning solutions.
• Facilitate communication and partnership across cross functional stakeholders.
• Establish and monitor key performance indicators to assess training effectiveness and impact.
• Drive consistency in training messaging, ensuring all sessions and materials reflect AbbVie’s standards and values.

Qualifications

• Bachelor’s degree required.
• Proven experience in training leadership, preferably within healthcare or patient support settings.
• Proven experience in developing and delivering performance-focused training programs.
• Strong understanding of instructional design principles and adult learning theories.
• Excellent project management skills, with the ability to manage multiple initiatives simultaneously.
• Proficiency in learning management systems (LMS), e-learning platforms, and training software.
• Demonstrated track record of developing and implementing effective training strategies and programs.
• Knowledge of regulatory and compliance frameworks relevant to healthcare training.
• Strong skills in strategic planning, project management, and cross-functional leadership.
• Exceptional communication, facilitation, and stakeholder management skills.

Preferred:

• Master’s degree.
• At least 5+ years of experience in a training role, preferably within the healthcare or life sciences industry or similar experience preferred.
• 2+ years of Patient Services experience preferred.
• People management in AbbVie Patient Services field or marketing.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. ​
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​
• This job is eligible to participate in our short-term incentive programs. ​
• This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

• US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
• US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
• https://www.abbvie.com/join-us/reasonable-accommodations.html