Head, Infrastructure & Platforms

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To establish Technology & Operations Production Services capabilities covering IT Infrastructure, Technical Ops, End-of-Day Ops, Specialised Services, Payments & Cash Services in a large/medium country by implementing solutions for diverse portfolios and unique country context and risks. Lead and direct infrastructure and operational service delivery, and identify and implement cost-effective Tech & Ops solutions addressing current and future technical requirements.

Qualifications

Type of Qualification: Post Graduate Degree
Field of Study: Information Technology, Business Commerce or related field

Experience Required
Technology Operations / Infrastructure Production
Technology
8-10 years
Proven experience in and knowledge of storage and/or, mainframe and/or, networks. Comprehensive understanding of IT Infrastructure including cloud and development integration.

8-10 years
Proven experience in IT security, Infrastructure support, Systems Administration, Applications support, Electronic Banking/ Channels Support, Programming, Database Administration, Systems Analysis in the banking / financial services industry.

8-10 years
The role requires a seasoned, holistic entrepreneurial leader who is customer focused with proven organisational capability and profound knowledge of the full dimensions of the field, gained from a track record of 8-10 years of functional leadership and to influence senior leaders. Experience within an Operations / Shared Services environment delivering exceptional services to key clients.

Additional Information

Behavioural Competencies:

• Adopting Practical Approaches
• Articulating Information
• Checking Things
• Directing People
• Embracing Change
• Exploring Possibilities
• Inviting Feedback
• Making Decisions
• Pursuing Goals
• Resolving Conflict
• Team Working
• Upholding Standards

Technical Competencies:

• IT Strategy & Planning
• Infrastructure and Platforms Support
• Incident and Problem Management
• Application Knowledge for Support
• Risk Awareness
• Real Estate Management

Leadership Competencies:

• Leading Courageously
• Influencing Others
• Customer and Client Focused Innovation
• Driving Delivery of Results
• Inspiring Performance for Execution
• Holding People Accountable
• Aligning Business to Strategy