Marketing Program Associate-Product Led Growth

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

What Is The Role

We’re seeking a highly organized and detail-oriented Marketing Program Associate to support the Self-Service Cloud (SSC) team. In this role, you will collaborate closely with the SSC Program Lead to help execute integrated marketing initiatives that drive adoption and engagement across our Hosted and Serverless Cloud offerings. This position is ideal for someone with a strong foundation in marketing campaign execution, project management, stakeholder orchestration and email marketing. 

What You Will Be Doing

Campaign Execution & Operational Support

• Help assess resourcing needs for interactive content and creative requests across campaigns and programs.
• Track requests and timelines to ensure the timely delivery of marketing assets.
• Align with brand tone and messaging guidelines to ensure consistency across all deliverables.
• Provide regular status updates and surface blockers.
• Manage vendors and billings processes.

Email Marketing & Onboarding Support

• Coordinate with product marketing and other content teams to source messaging and update existing email assets.
• Collaborate with marketing operations to ensure email journeys are clear, effective, and conversion-oriented.
• Manage version control and coordinate changes from stakeholders.
• Monitor metrics and share reports, learnings, and best practices with stakeholders.

Chatbot Management And Maintenance

• Maintain the chatbot content and version control
• Coordinate with vendors to execute the chatbot
• Monitor performance and troubleshoot by leveraging cross-functional teams

What You Bring

• 2–4 years of experience in marketing campaign executions.
• Strong project management and cross-functional collaboration skills.
• Experience with email marketing platforms and basic knowledge of email journey creation.
• Excellent writing and editing skills with attention to detail.
• Familiarity with cloud or developer-focused technologies is a plus.

Additional Information - We Take Care Of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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