Founding Strategy & Operations

About The Company

Valerie Health is reimagining how independent specialty practices operate by using AI to modernize patient and provider communication interfaces, provide better care, and drive operational efficiencies.

We’re led by founders with deep healthcare and tech experience: Pete Shalek, a repeat founder and operator with two health tech exits (including a $600M acquisition by Optum), and Nitin Joshi, who has helped bootstrap and scale several 0–1 and 1–100 businesses, including Uber Eats, Uber Health, Stripe Connect, and Bridge ($1.1B acquisition by Stripe).

We’re scaling rapidly, automating tens of thousands of tasks each week less than a year post-launch, and growing 50%+ month-over-month.

We’re backed by General Catalyst, Primary Ventures, BoxGroup, and leading angels, including the founders of One Medical and Oscar.

Join us to build the operational backbone for independent practices and shape the future of modern healthcare.

About The Role

Reporting to Chief of Staff, this role will be a core member of the team responsible for scaling Valerie’s business and operations. You’ll own high-priority projects, build new systems, and drive cross-functional initiatives that improve efficiency, quality, and scalability.

One day you might be diagnosing workflow bottlenecks and driving efficiency improvements with Product and Engineering, another day you’re working alongside our Customer team to quantify value and ROI, and the next you’re modeling operational capacity to ensure we can support our rapid growth.

The ideal candidate blends a foundation in consulting and/or product with hands-on startup experience. You bring structured thinking and analytical rigor, but also thrive in ambiguity and are eager to roll up your sleeves. This is a rare opportunity to join as an early operator, shape the DNA of the Valerie team, and play a pivotal role in scaling an AI-native healthcare technology company from the ground up.

What You’Ll Do

• Own Strategic Projects: Scope, structure, and execute cross-functional initiatives to improve efficiency, quality, and scalability.
• Analyze, Model & Report: Build financial, operational, and workforce models, design dashboards to track KPIs, and generate insights to guide decisions.
• Drive Product Improvement: Translate on-the-ground insights into product requirements; operationalize new features and workflows.
• Market & Competitive Intelligence: Conduct research to inform go-to-market, expansion, and product strategy.
• 4+ years of experience in high-growth environments or ambiguity-heavy roles (e.g. startups, consulting, VC/PE/IB)
• Drive Product Improvement: Translate on-the-ground insights into product requirements; operationalize new features and workflows.
• Market & Competitive Intelligence: Conduct research to inform go-to-market, expansion, and product strategy.
• 4+ years of experience in high-growth environments or ambiguity-heavy roles (e.g. startups, consulting, VC/PE/IB)

About You

Experience:

• End-to-end ownership with a track record of expansively owning and driving key business outcomes on high-performing teams
• Strong analytical toolkit: advanced SQL and spreadsheet skills (data cleaning, analysis, and modeling)
• Structured Thinker: You bring structure and rigor to ambiguous problems to drive execution and scale.
• Analytical Rigor: Comfortable with numbers, frameworks, and building clarity from complexity.
• Strong analytical toolkit: advanced SQL and spreadsheet skills (data cleaning, analysis, and modeling)
• Structured Thinker: You bring structure and rigor to ambiguous problems to drive execution and scale.
• Analytical Rigor: Comfortable with numbers, frameworks, and building clarity from complexity.

Attributes:

• Growth Mindset: You are eager to learn new approaches, seek feedback, and continually improve skill sets.
• Action-Oriented: You don’t stop at strategy, you own outcomes end-to-end.
• Strong Communicator: You are clear and succinct in both written and verbal communication, capable of adjusting style for different audiences.
• Work as Craft: You take pride in your work and thrive when achieving a high quality bar, but also have good intuition around what is “good enough” to achieve high velocity execution.

Compensation & Benefits

• Be a founding operator with meaningful ownership in an AI-native, high-growth startup
• Competitive salary, equity and benefits including medical, dental, vision, 401(k) and PTO