Transportation Technician 3

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Job Title: Transportation Technician 3

Summary: An advanced level position that ensures safe and efficient traffic movement and monitors roadways including detecting, confirming, updating, and responding to scheduled and unscheduled traffic incidents, congestion, and travel time imbalances. The initial contract will be for about 90 days but is subject to extension upon good performance. Two employees are needed for a midnight shift (H Shift) - Wednesday at 12:00 A.M. until 7:30 A.M., Thursday to Saturday from 12:00 A.M. until 10:00 A.M.

Responsibilities:

• Operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
• Monitor roadways via surveillance cameras and detection systems.
• Monitor all traffic devices and computer equipment associated with the system.
• Maintain advanced knowledge on the operation of all traffic equipment, computers, and software associated with the traffic systems.
• Utilize traffic equipment for incident management and the improvement of travel time, safety, and quality of life of the traveling motorists and toll customers.
• Check the accuracy and validity of the messages displayed on all Dynamic Message Signs (DMS) and 511 systems.
• Enter incident information into computer systems using traffic software.
• Familiarize with roadways and understand the purpose and location of each traffic device, such as detector stations, CCTV, and 511.
• Alert operator staff to new and existing memos and use Standard Operating Guidelines (SOG) to detect, dispatch, monitor, and document roadway incidents.
• Confer with partners such as highway patrol, Service Patrols, local law enforcement, Fire Rescue, and adjacent Traffic Management Centers to coordinate resources for incidents affecting regional travel.
• Dispatch Service Patrols and assist with other tasks, such as phone calls.
• Perform other duties as assigned.

Required Skills:

• Dispatch or call center experience is a plus.
• Ability to work independently with minimal supervision and to established procedures.
• Proficiency in operating computer-based systems and software relevant to traffic management.
• Strong communication skills for coordinating with various partners and agencies.
• Ability to work the specified midnight shifts.

#Ll: Onsite 

Why Work with Us

At Cook Systems, we don’t just offer jobs—we build futures. Our team is the heart of everything we do, and we’re committed to supporting you with benefits that go beyond the basics. We want you to feel secure, valued, and empowered from the very beginning of your journey with us. When you join Cook Systems, here’s what you can look forward to:

• Your Health, Your Way: Choose from two comprehensive medical plans through Blue Cross Blue Shield, complete with dental and vision coverage. With access to one of the nation’s largest networks, you’ll get the care you need for yourself and your family—wherever life takes you.
• Peace of Mind, Every Step of the Way: Protect what matters most with life, critical illness, and accident insurance through Unum. Because your loved ones deserve security no matter what the future holds.
• Flexibility for Life’s Needs: Save money and plan ahead with a Flexible Spending Account and Daycare FSA through Navia, helping you manage healthcare and dependent care expenses on your terms.
• Bridging the Gaps: Unexpected costs? No problem. Our Health Gap Insurance through Sunlife helps ensure you’re covered when it counts.
• Your Future Starts Now: Dream big with our 401(k) retirement plan through The Standard. After just six months, you will be eligible to participate, because your future deserves a strong foundation.

At Cook Systems, you’re not just another employee—you’re a vital member of our team. Here, your ideas matter, your contributions shine, and your career will thrive. Together, we innovate, grow, and celebrate success every step of the way. Are you ready to be part of something bigger? Let’s build the future together at Cook Systems.

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