Floor Manager (m/f/d)

Are You...

… a sneaker freak and would you like to be part of a leading international retail organization in fashionable sneakers, sports and casual clothing? Then a job at JD Sports is the perfect fit for you! By now, JD Sports has over 90 000 employees in over 36 countries and 5 000 Stores.

We are looking for…

… an enthusiastic full-time Floor Manager for our JD Sports Store in Utrecht. You support the Store Manager and you are the indispensable link between management and sales employees. You take responsibility for processes that take place on the shop floor, you monitor whether the daily targets are achieved and most importantly: you provide ideas for improvement to optimize all processes in the store.

Your Challenge:

• You are responsible for the course of events on the shop floor
• You ensure that excellent customer service is provided
• You handle customer requests or complaints in a service-oriented manner and aim for the best possible result for the customer
• You achieve optimal turnover results in accordance with the set targets and guidelines
• You coach and motivate your team on customer and customer matter service orientation
• You are responsible for the implementation of a good and correct store presentation (visual merchandising) in accordance with the guidelines
• You are responsible for training, motivating and informing your team so that they can develop as best as possible

We Offer You:

• Employee discount on all JD Group brands
• Corporate benefits app account
• Travel expenses reimbursement through NS Business card
• 24 vacation days
• National and international career development opportunities
• Individual Development Budget
• Online learning platform
• Discount on health insurance
• Telus wellbeing platform
• Pension scheme

Your Profile:

• You are available 38 hours per week
• You share our passion for sneakers and fashion
• You have experience in retail, management experience is an advantage
• You have strong communication skills (both verbal and written)
• You have excellent Time Management skills
• You are driven to achieve sales targets and can perform well under pressure
• You are ambitious and want to grow further

Apply now and create your own path- JOIN TEAM JD!

An Integrity check via the warning register of the Fraud Approach Retail Foundation is part of the application procedure.