Senior Business Intelligence Consultant

Who We Are:

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. For more than 15 years, it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today, it provides caregiving services to more than 16,000 clients and employs more than 16,000 caregivers. By putting people first, striving for excellence, and investing in purposeful innovation, 24 Hour Home Care redefines what it means to care. Learn more at www.24hrcares.com.  

Who You Are:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

The Role:

The Senior Business Intelligence Manager leads data strategy and analytics initiatives to deliver actionable insights that guide financial and operational decision-making. This role owns the division’s BI strategy, leveraging Power BI, Salesforce, and EMR systems to design predictive models, create advanced dashboards, and forecast key metrics. By collaborating with executive stakeholders, the manager translates complex data into strategic recommendations that drive growth, optimize performance, and strengthen organizational decision-making.

Primary Responsibilities

• Own and execute the BI strategy, aligning analytics initiatives with organizational goals and growth priorities.
• Design, develop, and optimize advanced dashboards and reports that provide real-time insights into KPIs and financial/operational metrics.
• Proactively identify risks and opportunities through predictive modeling, scenario analysis, and forecasting to influence leadership decisions.
• Oversee data extraction, cleaning, modeling, and governance across Power BI, Salesforce, EMR systems, and cloud platforms to ensure accuracy and scalability.
• Validate and audit reporting systems to ensure accuracy, consistency, and integrity of data.
• Partner with executive stakeholders as a trusted advisor, delivering actionable insights and data-driven recommendations.
• Identify opportunities for process improvements and automation, enhancing scalability and efficiency in reporting and visualization.

This is a hybrid position, coming into the El Segundo office 2x per week. 

WHAT YOU BRING TO THE TABLE:

Skills

• Expertise in BI tools and platforms (Power BI required; Tableau preferred) and strong SQL query development skills
• Advanced knowledge of data warehousing, modeling, integration, and governance practices
• Experience with predictive analytics, forecasting, and machine learning concepts
• Proficiency in modern data platforms (Snowflake, Azure, AWS) and Salesforce reporting
• Strong communication and storytelling skills to clearly convey complex data insights to executive stakeholders
• Effective project management and ability to manage competing priorities in fast-paced environments
• Detail orientation with a commitment to data accuracy, consistency, and integrity
• Ability to evaluate and manage vendor relationships for BI technology adoption
• 10+ years of experience in business intelligence, analytics, or data strategy, including leadership experience
• Proven success delivering enterprise-scale BI solutions and building high-performing teams
• Experience in healthcare, technology, or similarly complex, regulated industries preferred
• Flexibility to work in a hybrid schedule with regular in-office presence in El Segundo
• WHAT WE BRING TO THE TABLE:
• Effective project management and ability to manage competing priorities in fast-paced environments
• Detail orientation with a commitment to data accuracy, consistency, and integrity
• Ability to evaluate and manage vendor relationships for BI technology adoption
• 10+ years of experience in business intelligence, analytics, or data strategy, including leadership experience
• Proven success delivering enterprise-scale BI solutions and building high-performing teams
• Experience in healthcare, technology, or similarly complex, regulated industries preferred
• Flexibility to work in a hybrid schedule with regular in-office presence in El Segundo
• WHAT WE BRING TO THE TABLE:

Qualifications

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion.  Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.  Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers, ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County. 

Upon review, should criminal history have a direct, adverse, and negative relationship, 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions.  At which point, 24 Hour Home Care will review the prospective hire’s written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined, 24 Hour Home Care will provide a copy of the Second Individualized Assessment.

Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.

• By Email: info@dcba.lacounty.gov
• By Web: https://dcba.lacounty.gov/contact-us/
• By Phone: (800) 593-8222

For California applicants: by applying for this position, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).

The expected California Pay Range for this position:$133,078—$160,534 USD