IT Area Lead

At ING we value and support our employees before recruiting external talent. If you think this vacancy is the right next step in your ING career, we’d encourage you to apply. Should you have questions about the vacancy or need to hear more before you feel you can apply. Please do not hesitate to reach out to the responsible recruiter.

Tribe Resilience, IT Risk & Security is a tribe within Engineering and Reliability enabling ING to enhance reliability, quality and efficiency in the Software Development Life Cycle through practices and tools, which are embedded in the One Engineering System. SRE and Engineering Excellence drives a culture of engineering excellence - grow craftsmanship, be a magnet to attract and retain engineering talent and enable engineers to solve business problems.

The Team

The Area IT Ops Enablement is part of the Tribe Resilience, IT Risk & Security and responsible for delivering the Global ServiceNow services to the IT Community within ING. We have 6 squads responsible for the ServiceNow modules, like ITSM, ITOM, SPM, GRC and SecOps(and related infrastructure) and 1 squad responsible for Reporting. We are globally staffed over The Netherlands, Poland, India and Philippines.

Roles And Responsibilities

We are looking for an IT Area Lead(ITAL) who is an experienced Manager with proven IT Background. As an ITAL you will join the management team of the of the Tribe Resilience, IT Risk & Security & will execute the vision of the Engineering & Reliability domain.

In this role, the ITAL will be responsible for managing all the IT Operations Enablement teams spread across NL, Poland, India & Philippines. You will be focused on enhancing expertise within your Area, mentoring your Chapter Leads, and collaborating with peers to tackle challenges and improve overall performance. You will also co-create the Area vision and ensure effective resource allocation for squads.

Your Area consists of approximately 40 Employees, who have the focus on automation, simplification and standardization.

How To Succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even  more awesome version of yourself.

• Bachelors of Science in Computer Science or an equivalent field
• Experienced IT leader with 5+ years of experience in an IT management role
• Vendor management both for software and consulting services is important
• Senior Stakeholder management skills are critical for success
• While not mandatory, knowledge of banking is a big nice-to-have
• You are passionate about growing and developing technical people
• You possess excellent verbal and written communication and presentation skills
• You love technology and naturally stay up to date on relevant new developments
• You value a multi-cultured environment where English is the working language, and you easily get on with people from different cultural backgrounds.
• You enjoy to collaborate with architects and engineers to design and implement solutions.
• You are able to discuss with your stakeholders and product owner about features and stories and can translate these into software with real business value.
• Strong analytical skills.
• You are able to lead and inspire a group of senior engineers on subject matter.
• Excellent oral and written English skills, Dutch is a pre.

Rewards And Benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands  

• The benefits of working with us at ING include:
• A salary tailored to your qualities and experience
• 24-27 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

Rewards And Benefits

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions at Benefits in the Netherlands  

The benefits of working with us at ING include:

• A salary tailored to your qualities and experience
• 25-28 vacation days depending on contract
• Pension scheme
• 13th month salary
• Individual Savings Contribution (BIS), 3.5% of your gross annual salary
• 8% Holiday payment
• Hybrid working to blend home working for focus and office working for collaboration and co-creation
• Personal growth and challenging work with endless possibilities
• An informal working environment with innovative colleagues

About Us

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us. Apply today.

Questions?

Contact the recruiter attached to the advertisement for more information. Want to apply directly? Please upload your CV and motivation letter by clicking the “Apply” button.

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.