Senior QA Engineer

Position Summary

Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States—investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we’re creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd. To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.

Samsung Electronics America is seeking a qualified Senior QA Engineer who has experience with managing, troubleshooting, re-production of defect and tracking wireless products’ SW and HW performances.
SEA environment is fast paced so ability to prioritize, be flexible and react quickly is a must. This position will interface with cross-functional teams and operators to provide engineering support for the new wireless product development, validation of new features and technologies, spanning from initial stage to the lab entry phase through product launch.

This role will conduct failure analysis of devices to identify root causes, improve product reliability, and ensure quality standards. The individual will primarily focus on analysing pre/post-launch Samsung mobile products.

Role And Responsibilities

• Bachelor's degree with a minimum 3 years related experience.
• Able to utilize AI-based tool or models to enhance QA efficiency.
• Proven experience with field data analysis and return/defect data tracking.
• Able to analyze issues from both HW and SW perspectives.
• Able to drive quality improvement initiatives across teams.
• Comfortable presenting complex findings and recommendations to executive leadership levels.
• Proven experience with field data analysis and return/defect data tracking.
• Not only strong HW analysis skills, but also a solid understanding of SW behaviour and its interaction with hardware components.
• Korean (business proficiency) and English (business proficiency) speaking/reading/writing ability is preferred but not required

Skills And Qualifications

• Outstanding Communication Skills Required, Both Written & Verbal.
• Must be a team player.
• Detail oriented - taking data, using Excel, and making meaningful tables/graphs/averages.
• Laser-focused on the smallest details that are important to client and help to improve performance of wireless devices.

Comfort and ability to use all types of electronic lab test equipment is plus

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