Associate Director; Software Renewals

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The Associate Director; Software Renewals establishes and implements hardware and software acquisition, protection, maintenance and retention policies, standards and procedures that are aligned with IT standards and strategy. The Associate Director; Software Renewals requires a solid understanding of how organization capabilities interrelate across department(s).

The Associate Director; Software Renewals will lead the strategic oversight and execution of software renewal activities across Humana’s enterprise. This role ensures optimal value from software investments, mitigates risk, and aligns renewal strategies with business and IT priorities.

Key Responsibilities

• Lead the end-to-end software renewal lifecycle for enterprise applications and platforms.
• Develop and execute renewal strategies aligned with Humana’s technology roadmap, budget, and compliance requirements.
• Establish governance frameworks for software renewals, including escalation paths, approval workflows, and renewal thresholds.
• Partner with IT, Legal, Finance, and business partners to ensure timely, cost-effective renewals.
• Negotiate with suppliers to secure favorable terms, pricing, and compliance.
• Maintain a centralized renewal calendar and proactively manage upcoming renewals.
• Analyze software usage, licensing models, and contract terms to identify optimization opportunities.
• Ensure adherence to internal procurement policies and external regulatory requirements.
• Provide leadership and mentorship to renewal associates.
• Influence and collaborate with peers across the IT Procurement & Supplier Management team.
• Analyze software spend and identify cost-saving opportunities to maximize ROI.
• Develop risk- and probability-adjusted multi-year savings forecasts and annual savings goals.
• Support enterprise transformation initiatives by aligning renewal strategies with cloud migration, digital modernization, and platform consolidation efforts.
• Leverage internal and external resources to deliver results efficiently.
• Oversee supplier analysis including capabilities, goals, risk profile, and financial health.
• Stay informed on industry trends, emerging technologies, and competitive offerings.
• Collaborate cross-functionally to align procurement with organizational strategies.
• Develop multi-year sourcing pipelines that drive total value, including cost savings and supplier innovation.
• Drive compliance with preferred-supplier programs through change management and communications.
• Coordinate with Procurement Operations and Corporate Account Payables to ensure seamless associate experience.
• Drive continuous improvement initiatives to streamline renewal processes, reduce cycle times, and enhance stakeholder satisfaction.

Use Your Skills To Make An Impact

Required Qualifications

• Bachelor’s degree preferably in a business or technical discipline and/or equivalent work experience.
• 8 or more years of experience in Procurement of IT systems and/or software.
• 5+ years of experience managing and leading teams
• Indirect Procurement experience identifying potential ‘best fit’ suppliers for internal business partner needs.
• Experience developing strategy, negotiating contracts and managing supplier relationships.
• Knowledgeable in project management methodologies, tools, understanding of IT products and services, including software, hardware, and cloud solutions.
• Business analysis skills to drive and implement sourcing programs and services aligned with business partners strategies.
• Strong financial and business acumen (understanding/ability to communicate ‘revenue recognition’, SLA’s, to external partners).
• Effectiveness in working collaboratively with cross-functional teams.
• Outstanding communication (oral and written) and interpersonal skills, including assertiveness, courage, and the ability to influence others.
• Excellent relationship management skills, demonstrating mature confidence and integrity.
• Demonstrated ability to work autonomously, both as a lead and as a part of a team.
• Ability to work in a team environment to collate and act upon feedback from all levels within the business and sourcing environments.
• Be able to assimilate, analyze, draw conclusions, and make recommendations from multi-faceted and often ambiguous data.
• Flexible and willing to learn new skill sets quickly as the need arises.

Preferred Qualifications

• Master’s Degree or equivalent.
• PMP certification.
• Professional certifications such as Certified Purchasing Professional (CPP), Certified Supply. Chain Professional (CSCP), or Certified Procurement Professional (CPP).
• Experience with e-procurement and contract lifecycle management systems such as Coupa Sourcing, Icertis, SFDC Lightning CRM.
• Experience with IT management systems such as LeanIX, SAMPro, NextThink
• Experience working in healthcare and /or another highly regulated industry.

Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
 

WAH Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. Satellite, cellular and microwave connection can be used only if approved by leadership. Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
 

Additional Information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$126,300 - $173,700 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-22-2025

About Us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

​Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.