Vendor Associate I

Who We Are

We are Xome, a real estate services company headquartered in the Dallas, Texas area. As a subsidiary of Mr. Cooper Group, we employ over 1,200 team members nationwide. The nation’s largest financial services companies look to us for integrated and scalable business solutions that help simplify the mortgage and real estate process.

At the heart of everything we do is our purpose: To keep the dream of home ownership alive. If that sounds like a big, lofty goal, that’s because it really is. And we can’t do it alone. Our entire team is focused on helping create a stable and healthy housing industry. And, making sure the process of buying/selling a home doesn’t undermine the excitement of home ownership. That’s why we battle every day against the mediocrity of the status quo to simplify the complex world of mortgage servicing, lending and banking. We see ourselves as the experts who make doing business easier. While others bring complexity and a lack of transparency, we offer simplicity, trust, and visibility across the entire property lifecycle. And we deliver radical customer service.

Now, you might be wondering; how exactly do you pronounce Xome? Simple. ZOM (like home, if it started with a z)!

Essential Job Functions

• Desktop Compliance/Risk Assessment and Management. Will work with current and prospective vendors to collect the necessary information and documentation required to certify the vendor as meeting Xome, regulatory, and client requirements. Will evaluate the inherent risks associated with working with the vendor or service based on the information gathered. Will use the gathered information to examine the controls established to manage the risk and assess the effectiveness (by assignment of risk score) of those controls in both preliminary and final evaluations. The result will largely impact how (or if) a contract relationship with a vendor should be pursued and/or continued. Will make key recommendations to Sr. Level Management regarding this. 
• Certification Document Review. Must maintain a knowledge of requirements necessary to adequately review and interpret vendor certification documents and determine if regulatory, investor and Nationstar/Xome requirements are met. 
• Vendor Communications. Provide support as needed for creating and sending vendor communications and due diligence results/issues on behalf of the company and the business units utilizing the vendor services. Regular follow up communication with vendors for outstanding compliance requirements and training. 
• Vendor Setups and Reconciliations. Manage the setup of vendor records in the vendor database and ensure proper approvals are in place. Prepare and execute exception reporting. 
• Remediation Case Management. Proactively provide management with process improvement solutions and execute the necessary actions needed to manage the identified risks associated with new and existing vendors to ensure they do not negatively impact Xome or its clients. Take actions to remediate elevated or high risks issues as swiftly and effectively as possible. 
• Ensure Functionality and Performance. Comprehensive development testing of the system of record enhancements. Verify the accuracy, reliability and efficiency while identifying any need for remediation. 
• Business Unit Compliance Audits. Responsible for reviewing and confirming accurate data and documents to ensure compliance requirements met for regular internal and external audits by Xome and other third-party clients. 
• Other duties as assigned. 

Education/Experience Requirements

• Solid knowledge of required job skills, company policies, and procedures; capable of applying knowledge to a variety of work assignments that vary in nature with a moderate level of difficulty.  
• Operates effectively under general supervision on routine assignments; receives instructions on new assignments.  
• Semi-routine work assignments that sometimes vary outside established routine.  
• Minimum of 1 year of related work experience. 
• High school diploma required. An associate degree with major course work in a discipline related to the requirements of the position is preferred. Will consider the equivalent combination of job experience & education that demonstrates the ability to perform the essential functions of this job. 

Xome is committed to nurturing a diverse and inclusive environment where every employee is empowered to be their authentic self.  We know that a large part of our success as a business is directly tied to our ongoing efforts to attract and retain diverse talent and maintain an inclusive environment where each employee can thrive.  Embracing and leveraging diversity through an inclusive work environment fosters new ideas, new insights, and constant innovation.  We strive to weave the principles of diversity and inclusion throughout the fabric of how we work, how we interact, and how we engage with our customers and the community.

Job Requisition Id:

024032

Job Category:

Vendor Management

Primary Location City:

Lewisville

Primary Location Region:

Texas

Primary Location Postal Code:

75067

Primary Location Country:

United States of America

Additional Posting Location(S):