Benefits and Wellbeing Manager - Americas

The Benefits Manager is responsible for the day-to-day administration of employee benefits programs across the firm’s U.S. offices, with a specialized focus on Leave of Absence (LOA) management. This role reports to the Director of Benefits and Business Team Compensation – Americas, and serves as the Americas point of contact for Wellbeing, working closely with the Global Head of Wellbeing and Chief Human Resources Officer – Americas, the Global Wellbeing team, and regional leads in APAC and EMEA to support and align wellbeing initiatives across geographies.

Key Responsibilities

Leave Of Absence Management

• Serve as the primary contact for all LOA cases including FMLA, parental leave, short-term disability (STD), long-term disability (LTD), and personal leave.
• Guide employees through the LOA process, including documentation, timelines, and return-to-work coordination.
• Partner with HR Business Partners and department leaders to ensure smooth transitions and coverage planning.
• Maintain accurate LOA records and ensure compliance with firm policies and applicable laws (e.g., FMLA, ADA).

Benefits Administration

• Administer health, dental, vision, life, disability, and other welfare benefit plans.
• Manage vendor relationships and ensure timely processing of enrollments, changes, and claims.
• Coordinate annual open enrollment logistics, including communications and system updates.
• Respond to employee inquiries regarding benefits eligibility, coverage, and claims resolution.

Wellbeing Coordination

• Act as the Americas liaison for Wellbeing, supporting implementation of regional wellbeing programs.
• Collaborate with the Global Wellbeing team to align initiatives with global strategy.
• Liaise with regional wellbeing leads in APAC and EMEA to ensure consistency and cultural relevance of wellbeing efforts.
• Monitor employee feedback and wellbeing trends to inform program enhancements.

Compliance

• Ensure benefits and LOA programs comply with federal and state regulations (e.g., HIPAA, COBRA, FMLA).
• Maintain and update benefits-related documentation, including policies, FAQs, and employee guides.
• Support audits and reporting requirements related to benefits and leave programs.

Collaboration

• Work closely with all Business Team functions to ensure accurate processing and compliance.
• Escalate complex cases to senior HR leadership as needed.
• Supervise benefits and LOA support staff, providing guidance and training.

Qualifications

Preferred Skills

• Demonstrated knowledge of FMLA, ADA, disability accommodations, HIPAA, COBRA, and other relevant regulations.
• Solid knowledge of employee benefits, HR systems, and regulatory compliance.
• Proven ability to manage and develop teams.
• Diligent, accurate, and analytical.
• Excellent communication and interpersonal skills, with the ability to influence and build relationships across all levels of the firm.
• Collaborative team player with a professional, diplomatic, and solutions-oriented approach.
• Ability to maintain confidentiality with regard to highly sensitive employee matters and use discretion
• Ability to work under pressure, manage and prioritize tasks and projects efficiently, and meet shifting deadlines.

Education, Certifications, And/Or Experience

• Seven (7)+ years of experience in benefits administration, with at least two (2) years focused on LOA management preferred.
• Prior experience in a law firm, professional services, or similar corporate environment desirable.
• Bachelor’s degree in human resources, business administration, or related field preferred.

Hours

Core hours are Monday through Friday, 9:00 a.m. to 6:00 p.m., with one hour for lunch. Must be flexible to work additional hours as needed.

The annualized salary range for this position is $135,000 to $165,000 depending on the candidate's overall experience and other job-related factors permitted by law.  Full time employees may be eligible for a discretionary bonus.  In addition, full time employees as well as some part time employees, will be eligible for the firm’s fringe benefits as they currently exists. 

This job description sets forth the responsibilities of this position and may be changed from time to time as shall be determined.

Hogan Lovells is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, age, national origin, disability, sexual orientation, gender identity or expression, marital status, genetic information, protected Veteran status, or other factors protected by law.

Hogan Lovells complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact our Benefits Department at LeaveofAbsence_US@hoganlovells.com.